Adjuster

• Handle auto damage claims, including complex claims
• Promptly and accurately settle claims
• Deliver excellent customer service
• Apply technical and industry knowledge to claim handling
• Work flexibly across remote, field, and in-office settings as required
• Work in the West Cleveland, OH territory listed on the posting

Auto Damage Adjuster settling complex claims for GEICO, a major U.S. auto insurer

Auto Damage Adjuster – Field

Auto Damage Adjuster settling complex claims for GEICO, a major U.S. auto insurer. Delivering accurate claims resolutions and customer service across field and in-office work.

• Handle complex auto damage claims using technical and industry knowledge
• Promptly and accurately settle claims
• Deliver excellent customer service
• Work flexibly across remote, field, and in-office settings as required
• Communicate effectively with customers and relevant parties verbally and in writing
• Apply sound decision-making and attention to detail when handling claims

Auto damage adjuster settling claims for GEICO, a major U.S. auto insurer

Auto damage adjuster settling complex claims for GEICO, a major U.S. auto insurer. Providing customer service across field, remote, and in-office work settings in Columbus, Ohio.

• Manage a caseload of intricate claims
• Investigate both coverage and liability
• Deliver an industry-leading claims experience
• Consistently contact all parties involved in a claim
• Coordinate vehicle repairs and assist with rental reimbursement
• Contribute to the development of claims guidelines

Complex Adjuster managing intricate claims at Root Insurance

Complex Adjuster

Complex Adjuster managing complex claims and liability at Root Insurance. Delivering exceptional claims experience while utilizing technology and data in policy management.

• Evaluate and manage bodily injury claims from initial reporting to resolution including litigation, ensuring compliance with company policies and legal requirements.
• Conduct thorough investigations to assess the nature and extent of injuries, gathering relevant documentation and evidence.
• Assess and manage extra-contractual claims, ensuring proper documentation and adherence to legal and regulatory standards.
• Collaborate with medical professionals, legal teams, and clients to develop a comprehensive understanding of each case.
• Keep policyholders informed throughout the claims process, providing regular updates and addressing any questions or concerns they may have.
• Negotiate settlements with claimants and their representatives in accordance with company policies and regulatory requirements, striving for fair and equitable outcomes.
• Prepare detailed reports and documentation to support claim evaluations and settlement negotiations.
• Monitor case developments and provide updates to management and stakeholders as necessary.
• Collaborate with internal parties, legal counsel, and management, to resolve complex claims and mitigate risk.
• Maintain accurate and detailed claim files, documentation, and activity logs in accordance with company standards and industry best practices.
• Stay current with industry trends, regulations, and best practices in bodily injury claims management.
• Train and mentor junior staff on claims handling processes and strategies.

Senior Large Loss and Litigation Adjuster managing high-value bodily injury claims

Senior Large Loss and Litigation Adjuster

Senior Large Loss and Litigation Adjuster managing high-value bodily injury claims and overseeing litigated matters. Responsible for evaluating claims, negotiating settlements, and mentoring junior adjusters.

• Writing estimates directly at customer homes, repair shops, or tow yards
• Ensuring a smooth and efficient claims experience
• Engaging in a variety of interactions – face-to-face, virtual, or written
• Assessing damages and finalizing estimates with both customers and repair shops
• Conducting repairable estimates, total loss assessments, and virtual inspections

Field Auto Adjuster managing auto claims in Cincinnati, OH

Field Auto Adjuster

Field Auto Adjuster handling claims through writing estimates and engaging with customers in Cincinnati, OH. Ensuring a smooth claims experience and conducting damage assessments directly on-site.

Adjuster jobs in Ohio

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Auto Damage Adjuster – Field

Auto Damage Adjuster – Field

Complex Adjuster

Senior Large Loss and Litigation Adjuster

Field Auto Adjuster