Accounts Receivable

• Negotiate with customers on past due amounts
• Approve, create and enforce payment plans
• Create & maintain process documentation for various collections strategies
• Monitor and recommend any seriously delinquent accounts for database termination
• Review Customer Agreements to understand where we can and should enforce our legal terms
• Apply open credit memos to open customer invoices.
• Process payments of various forms (credit card, ACH, checks)
• Investigate cases and make suggestions on refund requests
• Facilitating approved payment plans and executing new due dates in system
• Leverage current systems to automate dunning campaigns
• Research and suggest technologies for automation of cash processes (dunning, cash application, etc.)
• Onboard, train, coach & mentor other team members on enterprise cash collections strategies

Accounts Receivable · Mexico Jobs