Accounts Receivable

• Drives sales in assigned territory
• Engages with customers both face to face and virtually
• Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact
• Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement
• Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
• Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable
• Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives.
• Completes all administrative expectations on time and compliantly.

Cardiovascular Specialist

• Ensure timely and accurate processing of customer invoices, payments, and account reconciliation.
• Prepare and send invoices and customer account statements.
• Monitor aging reports and follow up on overdue accounts.
• Maintain accurate AR files and records.
• Assist in preparing AR reports for management.
• Work closely with finance and operations teams to resolve issues promptly.

Accounts Receivable Specialist

• Collect cash for open Accounts Receivable.
• Follow up on a regular basis with the customer until a payment resolution is received.
• Escalate to the Team Lead if/when problems or concerns arise.
• Ability to research Accounts Receivable issues and reconcile payment remittances.
• Minimize bad debt write-offs and maximize cash receipts while being sensitive to internal and external customers.
• Adhere to collection strategies and completion of tasks to include and not limited to on account cash, escalations, credit review, etc. within expected SLA
• Promptly resolve billing and Accounts Receivable issues while identifying potential opportunities for process improvement
• Independently perform root cause analysis on customer issues.
• Independently work with customer to negotiate significantly past due balances via payment plan or settlement process.
• Independently communicate with customer’s Accounts Payable Supervisors, Managers and Directors.

• Approve all incoming orders through the Macola ERP system before the orders are released into production.
• Run, analyze, and maintain Dun & Bradstreet (D&B) reports for all new customers and for existing customers, as needed (extraordinarily large orders or for profile updates).
• Make collection calls and email inquiries to delinquent customers.
• Post all cash receipts for Fabreeka U.S. Operation including generating bank reports, matching cash receipts to open invoices and reconciling unmatched amounts for clearing.
• Post all cash receipts for Fabreeka Germany Operation including processing of bank transaction details emailed by ACE Germany, matching cash receipts to open invoices and working with Fabreeka Germany to reconcile unmatched amounts for clearing.
• Submit EDI invoices into large OEM customer (CAT, Amtrak, CSX, etc.).
• Process credit card transactions through banking website.
• Populate new supplier forms as required by potential and existing customers.
• Backup as needed on daily invoicing and material disposal processing.
• Monthly and/or quarterly filing of State Sales Tax reports.
• Other duties and responsibilities as assigned.

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