Accounts Receivable

• 12 month Fixed-term contract
• Monday to Friday 9am – 5pm
• Invoicing customers
• Opening, updating and maintaining the accuracy of customer database
• Investigating all queries on accounts from customers
• Daily processing and allocating customer receipts
• Telephone collection of due and overdue accounts
• Collection of outstanding debts including initiating legal action.
• Reconciling accounts and processing adjustments
• Obtaining trade references and credit reports
• Processing credit applications
• Registering and discharging PPSR
• Using a third party portal to receive purchase orders, invoicing and reconciling accounts.

Accounts Receivable Clerk

• Lead, coach, and develop Accounts Receivable team members, fostering a culture of accountability, performance ownership and continuous improvement
• Own AR systems, processes and reporting frameworks, ensuring accuracy, efficiency, governance and data integrity
• Manage overall debtor performance, aged receivables, high-risk accounts, insolvency matters, credit assessments, escalations, and write-off processes
• Monitor and improve collections performance, driving strong cash flow outcomes while maintaining positive customer and stakeholder relationships
• Identify emerging risks, operational inefficiencies, and control weaknesses, implementing practical solutions and preventative actions
• Oversee day-to-day Accounts Receivable operations across Business, Enterprise, and Government customer portfolios
• Act as the escalation point for complex account matters, disputes, and stakeholder concerns, ensuring timely and effective resolution
• Build strong cross-functional partnerships across Finance, Sales, Customer Operations, and other key business functions
• Support reconciliation activities, audit requirements, reporting obligations, and other ad hoc Accounts Receivable responsibilities
• Drive process improvement initiatives that enhance customer outcomes, strengthen controls, and improve operational efficiency

Accounts Receivable Lead

• - Issuing invoices.
• - Managing incoming funds.
• - Managing the collection of overdue accounts and negotiating payments.
• - Complete reconciliation of payments.
• - Researching and preparing responses to client disputes.
• - Coordinating debt collection activities when required.
• - Answering the main reception line and directing calls.
• - Greeting clients, directing them to meeting rooms and offering refreshments.
• - Assisting the team with ad hoc requests.

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