Account Manager

• Leading new account development and/or expanding existing accounts through business to business sales of Forcepoint software licensing, appliances and services to accounts
• Working with the Regional Director, develop and implement specific territory account plans and opportunity plans in support of company goals and quota objectives
• Effectively engage sales resources: SE, Channel, Solutions Sales teams and Executives on the development and implementation of customer account plans
• Use the CRM system effectively, responsible for the development, management and closure of forecasted opportunities
• Manage and drive revenue through complex, multiple go-to-market strategies
• Execute complex sales and effectively manage the sales process and activities
• Meet or exceed sales quota

Territory Account Manager

• Align with company’s strategic objectives, handle and grow revenue and market share at designated Enterprise accounts to improve customer success at all levels in the customer organization
• Develop and deliver business plans to address customer and prospect priorities and critical needs
• Convey public and acquired intelligence about customer technology footprints, strategic growth plans, technology strategies and competitive landscape and trends
• Introduce domain product and service experts/specialists while maintaining account oversight
• Own account relationships and drive overall customer success for these assigned accounts
• Build consensus and develop relationships at multiple levels – executive sponsors, influencers and decision makers
• Lead large scale transactions to close large scale deals
• Build pipeline, forecast business, lead the internal team, communicate key updates and competitive intelligence
• Exceed quarterly and annual new and expansion software subscription, renewals, professional service and training business goals

Sales Account Manager

• Serve as the primary customer-facing representative, delivering exceptional field client service and daily engagement with HCPs across the Kingdom of Saudi Arabia
• Drive achievement of defined sales targets and business growth objectives within the assigned territory.
• Build and strengthen relationships with existing and prospective customers, identifying opportunities to align HIKMA pharmaceuticals' capabilities with clinical needs.
• Support healthcare providers by operationalizing test requests and ensuring a smooth, hassle-free process for sample collection and ordering of Guardant Health assays.
• Act as the bridge between the customer and the company, delivering key corporate messages to HCPs and providing actionable customer feedback to leadership.
• Organize and facilitate customer participation in conferences, advisory boards, and scientific meetings to ensure high levels of engagement.
• Monitor the commercial landscape within assigned accounts and analyze trends to optimize account management.
• Troubleshoot and resolve customer inquiries or reporting issues by collaborating effectively with internal teams and Client Services.
• Adhere to all company Compliance, Privacy, and Business Conduct policies, representing Hikma pharmaceuticals' values of integrity, respect, and trust.

Key Account Manager

• **Key Duties & Responsibilities:**
• - Supervise and provide guidance to the Partnerships team, ensuring they meet their targets and deliver high-quality results
• - Build and maintain relationships with key merchants to secure exclusive offers and promotions
• - Act as a focal point between the Partnerships team and other departments, ensuring effective communication and coordination
• - Provide regular reporting of team performance and plans to senior stakeholders
• - Collaborate with other departments to finalize new deals with partners and ensure overall customer satisfaction
• - Identify and pursue business opportunities, prospect new partners, and analyze their position in the market
• - Stay up-to-date with industry trends and competitor activities to identify potential risks and opportunities

Partnerships Supervisor

• Drive sales growth and achieve financial objectives for large and medium customers across multiple portfolios.
• Developing and implementing strategies to increase market share and achieve sales targets within the assigned territory.
• Develop and maintain strategic and long term relationships with senior executives, leveraging industry knowledge to align goals.
• Identifying and understanding client requirements, pain points, and future needs related to Network Infrastructure Portfolio.
• Identify and capitalize on significant business opportunities by analysing customer needs and competitive landscapes.
• Ensure accurate forecasting, strong financial discipline, and proactive risk management across all accounts.
• Track KPIs related to account performance and customer satisfaction.
• Lead pricing strategies and contract negotiations to create competitive and innovative offers for clients and finalize contracts and purchase orders.
• Collaborate with cross-functional teams to enhance processes and product offerings, ensuring a competitive edge for Nokia.
• Manage complex problem-solving efforts, providing unique sales strategies that distinguish our offerings in the market.
• Act as the senior sales expert, offering best practices and guidance for the Customer Team and broader organization.
• Lead and mentor functional or cross-functional teams (including pre-sales and solution architects), ensuring alignment and effective resource management to meet strategic goals.

Lead Account Manager – AI, Cloud

• **The Role Highlights 💡**
• **Main Responsibilities:**
• - Drive sales and close deals by engaging leads, understanding their needs, and recommending the right tutoring solutions.
• - Manage and grow customer relationships to ensure retention, renewals, and upselling opportunities.
• - Handle customer queries and resolve issues across channels, ensuring a smooth and positive customer experience.
• **A Day In Your Life:**
• **Sales & Revenue Growth**
• - Drive and exceed monthly sales targets
• - Engage with inbound leads (parents & students) and convert them into paying customers
• - Identify customer needs and recommend the best tutoring solutions/packages
• - Upsell and cross-sell services to maximize customer value
• - Follow up consistently to close deals and reduce drop-offs
• **Account Management & Retention**
• - Build and maintain strong relationships with parents and students
• - Drive retention, renewals, and long-term engagement
• - Act as the main point of contact for assigned accounts
• **Customer Support & Operations**
• - Handle customer queries, complaints, and requests across channels (calls, WhatsApp, email)
• - Resolve issues related to:
• - Payments & billing
• - Refunds
• - Technical issues
• - Service experience
• - Escalate complex cases when needed and ensure fast resolution
• **Process & Performance**
• - Track and manage customer interactions, tickets, and sales data
• - Optimize response time and improve customer experience metrics
• - Identify gaps in the funnel and suggest actionable improvements
• - Support continuous improvement of internal tools (CRM, ticketing systems)

See all jobs on JobTailor

Territory Account Manager

Sales Account Manager

Key Account Manager

Partnerships Supervisor

Lead Account Manager – AI, Cloud

Sales Account Manager