Account Manager

• Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue
• Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities
• Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions
• Manage your pipeline effectively, providing accurate updates to management on progress and forecasts
• Collaborate with internal teams to resolve customer issues and expand product adoption across solutions
• Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers

Dutch-English Customer Success Account Manager

• Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue
• Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities
• Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions
• Manage your pipeline effectively, providing accurate updates to management on progress and forecasts
• Collaborate with internal teams to resolve customer issues and expand product adoption across solutions
• Cultivate and nurture long-term customer relationships, understanding business objectives and advising customers

• Client Management: Serve as the primary point of contact for assigned clients, handling complex inquiries and resolving issues, while ensuring high levels of satisfaction and fostering long-term relationships.
• Onboarding: Guide new clients through the onboarding process, from receiving their device to utilizing our services.
• Subscription Renewal: Manage subscription renewals for clients, ensuring continued service and satisfaction beyond the initial contract period, while identifying opportunities for upselling.
• Cross-Department Collaboration: Coordinate with internal teams (support, operations, marketing, production, product) to address client needs.
• Data Management and CRM Maintenance: Update and maintain accurate client information in CRMs, including spreadsheets, Hubspot, and Notion, to streamline operations and ensure smooth communication.

Account Manager – Health & Wellness

• Identify high potential affiliates, publishers, creators, e-learning agencies, e-learning consultancies, implementation partners, consultants, and other education focused partners who are a strong fit for LearnWorlds.
• Run proactive outreach campaigns, qualify opportunities, and turn promising contacts into active partners.
• Find ways to automate and scale partner research and outreach, including list building, segmentation, personalized messaging, follow ups, and outreach tracking.
• Manage the full partner acquisition process, from first outreach and intro calls to negotiation, approval, onboarding, and activation.
• Help new partners understand LearnWorlds, our audience, our value proposition, and the best ways to promote us.
• Assess partner quality and promotional methods, including PPC behavior, brand bidding, coupon/discount usage, traffic hijacking, attribution risk, and potential channel cannibalization. Escalate or recommend partner restrictions, suspension, or termination where needed.
• Work with internal teams to create and share partner resources, such as onboarding emails, product messaging, campaign briefs, presentations, promotional ideas, email copy, and enablement materials.
• Monitor partner performance across channels such as PartnerStack and Rakuten.
• Track key metrics such as applications, approved partners, activated partners, traffic, trials, customers, revenue, conversion rates, and ROI.
• Prepare clear updates for the Head of Affiliate and Partnerships and other internal stakeholders.
• Work with marketing, sales, content, creative, data, finance, legal, and product marketing to support partner success, campaigns, tracking, reporting, payouts, and compliance.

Affiliate & Partnerships Manager

• Provide subject‑matter leadership and operational oversight for quality and business risk management related to Partnerships and Alliances with Sales Intermediaries across the EMEA region.
• Drive global strategy, governance, and capability to assure Partners meet Pfizer’s standards, comply with Health Authorities expectations, and operate in a way that protects product quality, patient safety, and corporate reputation.
• Lead the Quality Strategy for quality oversight on Partnerships & Alliances (Sales Intermediaries).
• Establish global KPIs, dashboards, and performance monitoring systems.
• Provide quality leadership through influence and promote quality awareness across stakeholders.
• Serve as the point of contact between SOQ and strategic partners/distributors.
• Lead quality risk assessments related to Sales Intermediaries.
• Lead negotiation and agreement on CAPAs, ensuring compliance with Pfizer Quality Standards.

Account Manager jobs in Greece

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Dutch-English Customer Success Account Manager

Dutch-English Customer Success Account Manager

Account Manager – Health & Wellness

Affiliate & Partnerships Manager

Partnerships & Alliances Quality Operations Lead