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PNOĒ

Account Manager – Health & Wellness

PNOĒ

Account Manager managing client relationships in health and wellness at PNOĒ. Guiding onboarding, subscription renewals, and ensuring client satisfaction in a hybrid role.

Posted 7/22/2026full-timeKifisia • 🇬🇷 GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in client management, onboarding processes, and subscription renewals while effectively collaborating across departments. Proficient in data management and CRM maintenance, ensuring high client satisfaction and streamlined operations.

Highest-signal resume keywords
Client ManagementOnboarding ProcessSubscription Renewal ManagementData ManagementCRM Maintenance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client CommunicationProblem-SolvingSales ExperiencePC LiteracyGoogle Workspace Proficiency
Soft Skills
Relationship BuildingIssue ResolutionCollaboration
Tools & Technologies
HubspotNotion
Industry Keywords
Life SciencesSport and Exercise ScienceNutrition and DieteticsSports ManagementPhysiotherapy

About the role

Key responsibilities & impact
  • Client Management: Serve as the primary point of contact for assigned clients, handling complex inquiries and resolving issues, while ensuring high levels of satisfaction and fostering long-term relationships.
  • Onboarding: Guide new clients through the onboarding process, from receiving their device to utilizing our services.
  • Subscription Renewal: Manage subscription renewals for clients, ensuring continued service and satisfaction beyond the initial contract period, while identifying opportunities for upselling.
  • Cross-Department Collaboration: Coordinate with internal teams (support, operations, marketing, production, product) to address client needs.
  • Data Management and CRM Maintenance: Update and maintain accurate client information in CRMs, including spreadsheets, Hubspot, and Notion, to streamline operations and ensure smooth communication.

Requirements

What you’ll need
  • Educational Background: Background in Life Sciences, Sport and Exercise Science, Nutrition and Dietetics, Sports Management, Physiotherapy or related fields.
  • Language Proficiency: __**Native/Fluent **__in English, both written and spoken, to communicate effectively with our primarily US-based clientele.
  • Work Experience: Previous experience involving client communication, problem-solving, and sales experience.
  • Technical Skills: Strong PC literacy, with proficiency in Google Workspace.
  • Work Location: Kifisia, Athens, Greece.
  • Working Hours: Monday to Friday, 16:00 - 00:00 EET.

Benefits

Comp & perks
  • Competitive Salary: Includes a performance-based bonus scheme.
  • Employment Security: Indefinite contract from your first day.
  • Growth Opportunities: Join a fast-growing start-up and apply your expertise in a practical, innovative setting.
  • Flexible Work Model: Enjoy a hybrid work environment that supports both in-office and remote work.