Account Manager

• - Be able to design and deliver global PR strategies and campaigns together with the tactics needed.
• - Work with subject matter experts to develop PR and communications plans to support the company’s priority projects.
• - Identify and respond to opportunities to showcase the company, positioning it as a leader in travel and tech, including public speaking opportunities and awards’ nomination.
• - Cultivate relationships with the media and thought leaders within the sector in key markets. Proactively pitch stories positioning the company as a sector leader.
• - Generate news releases, backgrounders, factsheets, editorial and other written materials for a range of channels including print, broadcast, digital media.
• - Manage agencies and contractors delivering work for the company.
• - Be able to handle the PR response to crisis situations.

Public Relations Manager

• Responsible for developing, leading and scaling the affiliate channel across the UK market aligned to our business goals.
• Lead the UK affiliate team, a team of 8 based in the UK and Bulgaria who are responsible for growth of merchant partnerships across leading verticals by negotiating best in market offers and commercials.
• Focused on driving revenue growth and commercial opportunities through optimising margins for affiliate commission and maximising media budget spend from key retailers against defined internal KPIs and targets.
• Relationship management of strategic key accounts to ensure best in class, long term retailer relationships with defined goals and shared KPIs are forged and maintained.
• Internal stakeholder responsible for communicating affiliate market trends, emerging opportunities and industry developments.
• Work closely with cross functional teams such as Product and Marketing to ensure prioritisation of go-to-market strategy and that partner offers are communicated effectively to our user base via marketing campaigns.
• Act as a senior stakeholder for key partnerships with affiliate network and agencies, ensuring RGER is front of mind and maximises opportunities through their client base.
• Represent RGER at industry events and wider networking opportunities, such as RGER’s Gold membership status with the Affiliate & Partner Marketing Association trade body. Help to position RGER as an industry thought leader, through content and events.
• Responsible for the ongoing learning and development of the team, creating a high performance culture to surpass targets and deliver a best-in-class retailer experience.

Head of Affiliate Partnerships

• Own and execute customer renewal cycles to minimize churn and maximize retention and expansion
• Act as the primary point of contact for existing customers, ensuring high satisfaction and long‑term value
• Proactively identify upsell and cross‑sell opportunities within the installed base
• Conduct customer presentations and product demonstrations in collaboration with Pre‑Sales
• Tailor messaging to customer business needs and clearly articulate value propositions
• Maintain accurate pipeline, forecasts, and activity tracking in CRM
• Provide regular and reliable forecast updates to management
• Collaborate with marketing, customer support, and other departments to ensure a seamless customer experience
• Share insights and feedback with the team to enhance overall sales and customer retention strategies

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Public Relations Manager

Head of Affiliate Partnerships

Inside Account Manager, German Speaking