Account Executive

• Provide support to the customers and the outside sales team in Europe (no cold calling is required)
• Prepare and send quotations, pricing proposals, and product information
• Follow up on leads, sample requests, and customer inquiries
• Work closely with Sales, Customer Service, and Operations to ensure a smooth order process
• Help prepare sales reports, dashboards, and presentations
• Support the Inside Sales team with administrative and commercial tasks
• Contribute ideas to improve sales processes and the overall customer experience

Inside Sales Representative

• Process renewal agreements in coordination with Bazaarvoice Sales, Deal Desk, Legal, and Finance teams.
• Lead basic contract negotiations resulting in positive business outcomes and maximizing retention of ARR and addressable whitespace.
• Interface directly with client business contacts and procurement professionals.
• Understand customer needs and requirements.
• Field customer objections and requests related to their existing Bazaarvoice program.
• Identify and Source new sales opportunities.
• Achieve and exceed monthly, quarterly, and annual retention quota

Renewal Sales Representative

• Own the outbound process: calls, email campaigns, and LinkedIn outreach to generate qualified leads.
• Research and map key accounts, identify decision-makers, and build strategic outreach plans.
• Qualify prospects, book meetings, and bring leads to their first order.
• Collaborate closely with marketing to refine inbound and outbound messaging and test what resonates.
• Keep CRM data clean and accurate, because garbage in means garbage out.
• Continuously test, measure, and refine outreach tactics to exceed targets.

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Inside Sales Representative

Renewal Sales Representative

Senior Full Cycle Sales Executive