AI Engineer

• Design and implement AI-integrated backend systems, including LLM-powered agents, RAG pipelines, tool orchestration frameworks, and insurance automation workflows.
• Own technical decisions from architecture through production, addressing not only the happy path but also observability, failure handling, data quality, scalability, and performance under real-world load.
• Actively participate in product design by identifying technical risks early, proposing pragmatic solutions, and understanding the business rationale behind every feature.
• Use AI tools effectively and critically throughout the development lifecycle, including code reviews, design documentation, test generation, and debugging, while maintaining full accountability for the resulting output.
• Maintain strong engineering practices in a fast-moving environment through structured pull requests, design documentation, test strategies, CI/CD pipelines, and meaningful code reviews.
• Build lean solutions first, then iterate and scale. Avoid overengineering and evolve the architecture as product requirements mature.
• Mentor team members and help raise the overall technical standard through knowledge sharing, code reviews, and leading by example.

Senior AI Software Engineer

• Innovate and oversee the AI capabilities powering reactive, proactive, and predictive customer support across all products and solutions.
• Analyze customer issues and risk patterns to embed predictive and preventative AI capabilities directly into the support lifecycle.
• Lead the ideation, prototyping, and scaling of AI-driven solutions from Proof of Concept (PoC) to full production.
• Collaborate closely with engineering, operations, product, and customer-facing teams to implement, optimize, and align solutions with business objectives.
• Continuously evaluate new AI tools and technologies to improve efficiency, accuracy, scalability, and data compliance.
• Act as a mentor within a network of AI and technical experts, sharing best practices, lessons learned, and driving value realization and adoption.

AI Architect

• Lead UX/UI design initiatives in close collaboration with product and engineering teams, with a strong focus on human-centered design and usability
• Use AI-powered tools (for example, Figma AI, Cursor, Claude, and other generative tools) to generate, explore, and refine design concepts, interactions, and UI components
• Create core UX deliverables, including user flows, wireframes, high-fidelity mockups, and interactive prototypes
• Translate design concepts into interactive prototypes that clearly demonstrate form, function, and behavior
• Conduct user research and usability testing to validate design decisions and iterate based on qualitative and quantitative feedback
• Define, document, and evolve information architecture and interaction patterns to improve clarity and ease of use across products
• Collaborate closely with developers to ensure design feasibility, smooth hand-offs, and high-quality implementation
• Contribute to basic front-end prototypes when needed to support exploration and feasibility discussions
• Help maintain, evolve, and scale design systems to ensure consistency across multiple products and platforms

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Senior AI Software Engineer

AI Architect

Senior UX/AI Engineer