Zoox

Senior Technical Program Manager, Issue Management

Zoox

full-time

Posted on:

Location: California • 🇺🇸 United States

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Salary

💰 $179,000 - $246,000 per year

Job Level

Senior

Tech Stack

PMP

About the role

  • Drive company quarterly planning effort including getting leadership buy-in, defining planning deliverables with other functional program managers, and providing guidance and ongoing education on planning scope as well as interdependency and risk tracking
  • Support the effort to build and scale Zoox-wide processes and tools to support the planning effort while maintaining a strong technical understanding of our vehicle platforms, software lifecycle, safety release process, and test operations.
  • Drive issue management efforts to resolution, coordinating cross-functional teams to diagnose root causes, implement solutions, and develop preventive measures to minimize future occurrences
  • Develop and maintain standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, dependencies, and accomplishments
  • Comfortable leading in a gray space and enabling teams to deliver tangible results
  • Propose key decisions working cross-functionally across engineering, operations, finance, and strategy and other teams to reach the right conclusions
  • Define KPIs and other methods to measure metrics that best translate progress towards goals
  • Interface with stakeholders and leadership and exercise judgment and discretion to develop solutions to remove obstacles and redefine approaches.

Requirements

  • BS or MS degree in an engineering discipline or equivalent experience
  • 8+ years of experience in engineering, program management, or management consulting with a focus on process rollouts and product launches
  • Success in driving complex SW/HW integration processes and optimizations, and leading complex cross-functional programs end to end
  • Proficient in tools or processes required to manage complex projects (i.e. Gantt charts, risk matrices, Smartsheet, JIRA, issue and ticket management, etc.)
  • Excellent written, presentation and verbal communication skills are a must, ability to create visualizations of KPIs and program risks