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Mortgage Loan Officer
ZillowMortgage Loan Officer originating home loans for customers through Zillow's ecosystem. Facilitating loan processes from application to funding while ensuring compliance and delivering excellent customer experience.
About the role
Key responsibilities & impact- Originate and manage purchase mortgage loans from application through closing
- Convert company-provided purchase opportunities into funded loans
- Build strong relationships with customers
- Manage an active pipeline while meeting service levels and funding expectations
- Leverage Zillow's CRM and loan origination systems
- Partner with centralized processing, underwriting, and closing teams
- Deliver high-quality customer experience through multiple communication channels
- Stay current on market trends and regulatory requirements
- Maintain active licensing and participate in ongoing professional development
Requirements
What you’ll need- 3+ years of mortgage origination experience with a strong emphasis on purchase transactions
- Active NMLS Loan Originator with state licenses or Loan Originator under a federal bank license
- Completion of the 20-hour CORE Pre-Licensing Education
- Successful passage of the SAFE Mortgage Loan Originator Test
- Strong client service orientation
- Consultative sales skills
- Understanding of the mortgage process
- Comfortable in a structured, performance-driven environment with defined KPIs
- Excellent verbal communication skills
- Strong time management and organization skills
- Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel)
Benefits
Comp & perks- Competitive base pay
- Incentive compensation
- Equity awards based on experience and performance
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mortgage originationpurchase transactionsconsultative salesunderstanding of the mortgage processperformance-driven environmentKPI management
Soft Skills
client service orientationverbal communicationtime managementorganizationrelationship building
Certifications
NMLS Loan Originator20-hour CORE Pre-Licensing EducationSAFE Mortgage Loan Originator Test