Senior Business Intelligence Manager

Zillow

Senior Business Intelligence Manager leading BI initiatives to enhance customer experiences at Zillow. Designing metrics and reporting assets to support analytics and AI-driven decisions.

Posted 5/21/2026full-timeRemote • California, Connecticut, District of Columbia, Maryland, Massachusetts, New Jersey, New York, Washington • 🇺🇸 United StatesSenior💰 $118,600 - $189,400 per yearWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Design, build, and steward complex BI datasets, governed semantic layers, and Tableau dashboards that model CXO performance across volume, efficiency, quality, and customer outcomes.
Define and evolve enterprise metrics, taxonomy, and governance while influencing CXO wide reporting standards and best practices to ensure consistent and trusted analytics.
Partner with Data Engineering to shape data contracts, ingestion requirements, and transformation logic that support scalable and long term analytics foundations.
Collaborate with Analytics to translate exploratory analysis into standardized and reusable BI products.
Develop and maintain advanced SQL transformations used in production BI workflows.
Champion data quality by identifying issues, articulating business impact, and driving improvements across upstream and downstream systems.
Build BI assets, including feature consistent datasets, governed semantic layers, and documented metrics, that enable downstream use cases such as automation, experimentation, AI powered analytics, agent assisted decisioning, and executive decision support.
Establish BI documentation, metadata standards, and data quality signals that make CXO metrics understandable, discoverable, and ready for AI driven and self service consumption.
Drive BI adoption and impact by partnering with CXO Program, Analytics, and Operations leaders to shape intake, prioritize high impact work, enable stakeholders, and reduce ad hoc reporting through scalable solutions.
Serve as a trusted cross functional partner, aligning Analytics, Data Engineering, Finance, Workforce Management, and Operations around shared definitions, priorities, and outcomes.

Requirements

What you’ll need

Eight or more years of experience in Business Intelligence, Analytics Engineering, or related roles with ownership of enterprise scale BI products.
Deep expertise in SQL and data modeling, including complex transformations and performance optimization.
Strong experience designing Tableau dashboards backed by governed and reusable semantic layers.
A proven track record of defining, documenting, and owning business critical metrics used by senior leaders.
Comfortable working in dynamic environments and translating evolving questions into durable and scalable analytics solutions.
A collaborative partner who connects technical solutions to business priorities and outcomes.
An outcome oriented mindset with a focus on adoption, trust, and long term scalability.

Benefits

Comp & perks

competitive base salary
equity awards based on experience, performance and location

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLdata modelingTableaudata transformationsperformance optimizationBI product ownershipanalytics solutionsdata governancedata qualitymetadata standards

Soft Skills

collaborationoutcome orientedinfluencecommunicationproblem solvingadaptabilitystakeholder engagementtrust buildingprioritizationcross-functional partnership