Manager, Employee Service – Operations

Zillow

Manager of Workday Core HR processes at Zillow Group, leading improvements and supporting employee service initiatives. Drive process efficiency and leadership collaboration.

Posted 5/17/2026full-timeRemote • California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $89,700 - $143,300 per yearWebsite

About the role

Key responsibilities & impact

Own the Workday Core HR and improve processes
Lead a team of analysts
Collaborate with HR Product on roadmap initiatives
Build processes for improvement
Use data to track improvements
Support employees in using Workday independently
Translate findings for leadership

Requirements

What you’ll need

Managed a team in HR operations or process improvement
Knowledge of Workday
Ability to map current processes and design improvements
Use data for decision-making
Collaborative across teams
Ability to explain complex processes to leadership
Comfortable leading a team and doing the work itself when needed
Preferred: Experience with product teams and HR shared services

Benefits

Comp & perks

Competitive base salary
Equity awards based on experience, performance, and location

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process improvementdata analysisprocess mappingHR operations

Soft Skills

leadershipcollaborationcommunicationdecision-makingexplanation of complex processes