Senior Compliance Analyst, Product Implementation & Support

Zillow

. Serve as the primary compliance partner for mortgage product teams on implementation and support questions .

Posted 4/22/2026full-timeRemote • California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington • 🇺🇸 United StatesSenior💰 $83,200 - $132,800 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary compliance partner for mortgage product teams on implementation and support questions
Translate regulatory and investor requirements into clear business logic
Conduct pre-launch testing of system rules and workflow configurations
Perform post-launch validation and control testing
Analyze production data, control testing results, complaints, and audit findings
Recommend and help implement remediation plans
Build cross-functional partnerships with Product, Engineering, Operations, and Legal
Leverage data analytics, automation, and AI-enabled tools to scale compliance oversight

Requirements

What you’ll need

5+ years of experience in mortgage compliance, QA/QC, or regulatory operations
Experience partnering with Product, Engineering, or Systems teams to convert regulatory requirements into product and system behavior
Familiarity with mortgage technology platforms (e.g., Encompass or comparable LOS/AUS systems)
Ability to interpret mortgage documents (consumer disclosures, underwriting documentation, closing packages)
Understanding of FHA, VA, USDA, and agency guidelines, as well as federal and state mortgage laws
Ability to critically examine work, identify errors or gaps, and propose system-level fixes
Curious and willing to learn AI-enabled tools, data analytics, and automation
Effective communicator
Bachelor's degree preferred but not required; equivalent practical experience is valued
Certifications (CRCM, CMCP, CMB) are a plus

Benefits

Comp & perks

Competitive base salary
Equity awards based on experience, performance and location

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

mortgage complianceQA/QCregulatory operationsdata analyticsautomationAI-enabled toolssystem rules testingworkflow configurationscontrol testingremediation plans

Soft Skills

effective communicatorcritical examinationcuriositypartnership building

Certifications

CRCMCMCPCMB