Senior Program Manager, Sales Learning and Development
Zillow
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $109,000 - $174,000 per year
Job Level
Senior
About the role
- Lead and scale strategic sales L&D programs that embed Zillow’s sales methodology, competencies, and coaching framework across lines of business
- Develop and scale new hire onboarding and ongoing readiness experiences that improve time-to-productivity, retention, and sales performance
- Use data, dashboards, and learning analytics to connect readiness outcomes to key sales metrics (ramp time, attainment, conversion, engagement)
- Partner with Sales Leaders, Enablement, and Operations to ensure learning solutions align with business priorities, GTM strategy, and customer outcomes
- Create scalable frameworks and playbooks that enable consistent adoption of sales excellence practices while allowing for business-specific customization
- Pilot and implement AI-driven tools that enhance learning delivery, sales performance, and content accessibility
- Facilitate and reinforce core sales capabilities through engaging workshops, coaching sessions, and field readiness experiences
- Drive change management efforts that embed new skills and behaviors across the sales organization.
- Communicate impact and insights to stakeholders through compelling data storytelling and executive-level presentations.
Requirements
- 6–8 years of experience in Sales Readiness, Sales Enablement, Learning & Development, or Performance Consulting
- Proven record of leading multi-stakeholder learning initiatives that deliver measurable performance improvement
- Deep understanding of sales processes, KPIs, and enablement technologies (CRM, readiness platforms, LMS)
- Skilled communicator and facilitator with the ability to influence across senior leaders and cross-functional partners
- Strategic thinker who connects learning investments to revenue, productivity, and customer experience outcomes
- Passionate about learning innovation, coaching excellence, and using data to tell a performance story.
Benefits
- Competitive base salary
- Equity awards based on experience, performance, and location
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales methodologylearning analyticsdata storytellingchange managementsales performance improvementonboardingcoachingsales capabilitiesperformance consultingstrategic sales programs
Soft skills
communicationinfluencingfacilitationstrategic thinkingcollaborationengagementpassion for learning innovationcoaching excellencestakeholder managementdata-driven decision making