Zillow

Director, Sales Partner and Enablement

Zillow

full-time

Posted on:

Location Type: Remote

Location: Remote • California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington • 🇺🇸 United States

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Salary

💰 $175,200 - $279,800 per year

Job Level

Lead

About the role

  • Build a Unified Multi-Audience Enablement Strategy
  • Develop an integrated enablement roadmap that supports GAs, partners, and agents across the entire partner lifecycle (Recruit → Onboard → Grow → Retain).
  • Ensure each audience receives a clear, consistent, and appropriately tailored understanding of how Zillow Preferred works - and what behaviors drive success.
  • Translate business strategy into practical, repeatable actions that can be adopted across diverse teams.
  • Lead Sales Enablement for Growth Advisors (in partnership with L&D)
  • In partnership with Zillow’s Talent Success/Learning & Development team, design GA onboarding, competency development, and leadership pathways that elevate GA effectiveness and long-term growth.
  • Own day-to-day sales enablement for GAs: tactical training, field readiness, playbooks, sales tools, skill development, and ongoing reinforcement.
  • Develop motion-based frameworks, talk tracks, funnel coaching guides, account planning templates, and partner engagement frameworks that GAs can use repeatedly and confidently.
  • Build Scalable Partner & Agent Enablement
  • Create partner- and agent-facing onboarding, training, and education that explains how to work with Zillow Preferred, adopt key workflows, and maximize results.
  • Produce simple, polished materials that partner leaders can use to train and align their agents - reducing confusion and increasing consistency.
  • Establish ongoing education touchpoints (workshops, performance storytelling, playbooks, quarterly business review frameworks, advanced coaching content).
  • Orchestrate Zillow’s In-Market Presence
  • Partner with B2B Marketing, Brand, and Events to design a unified, professional, and high-impact field presence across markets.
  • Develop activation kits, event playbooks, and scalable templates for GA + partner engagements (trainings, roundtables, regional events, partner gatherings).
  • Ensure all in-market activities reinforce the partner lifecycle goals and Preferred narrative.
  • Build a Modern Content, Tools & Communications Engine
  • Oversee development of multi-format enablement content - templates, decks, workshop guides, digital modules, short-form videos, explainers, newsletters, and partner communications.
  • Ensure content is unified across internal and partner audiences and is easy to understand, adopt, and apply.
  • Create content libraries and repeatable systems that reduce duplication and improve consistency.
  • Partner Strategically Across Zillow
  • Work closely with Zillow Home Loans to ensure GAs and partners understand how Zillow Home Loans fits into the integrated transaction
  • Partner with Learning & Development on core GA competencies, leadership development, and professional skill pathways.
  • Collaborate with Product Marketing and Product to design launch-ready training, partner messaging, and adoption programs.
  • Coordinate with BizOps, and RevOps to identify enablement opportunities informed by funnel data, partner performance, and lifecycle analytics.
  • Establish Metrics & Continuous Improvement
  • Define KPIs for lifecycle readiness, partner engagement, funnel behaviors, and adoption across audiences.
  • Build reporting loops that measure enablement impact and identify areas for ongoing refinement.
  • Use insights from GAs, partners, agents, and data teams to continuously iterate and improve programs.
  • Lead and Grow a High-Performing Team
  • Manage a multidisciplinary team across sales enablement, partner education, content development, and field activation.
  • This role is accountable for the overall strategy and leadership of enablement programs, while execution will be supported by a multidisciplinary team and cross-functional partners.
  • Build a field-first culture centered on clarity, simplicity, and usability.
  • Develop internal talent through structured development programs, peer forums, and collaborative learning experiences.

Requirements

  • 10+ years of experience across sales enablement, partner enablement, go-to-market strategy, channel ecosystems, or field operations — ideally in industries with complex stakeholder networks (e.g., marketplaces, SaaS, financial services, franchising, real estate, or B2B2C models).
  • Proven success enabling multiple audiences simultaneously — such as internal sales teams, partner organizations, and customer-facing practitioners — with the ability to tailor messaging and training to distinct roles and skill levels.
  • Experience scaling a business or function during periods of growth, including building new systems, standing up repeatable processes, maturing programs from 0→, and navigating organizational complexity while maintaining clarity and focus.
  • Expert at turning complexity into clarity, with a track record of building playbooks, frameworks, and training systems that are simple, repeatable, and easy for the field - and partners - to adopt.
  • Exceptional communicator and storyteller who can synthesize technical product details, operational workflows, and partner needs into a single, compelling field narrative.
  • Experienced operator who has partnered deeply with Marketing, Brand, Events, Product, and Learning & Development organizations to build unified customer-facing experiences and coordinated GTM activation.
  • Strong people leader with experience hiring, developing, and scaling multidisciplinary teams (e.g., instructional designers, content creators, field activation managers, trainers) and known for driving high standards of quality, clarity, and execution.
  • Deeply empathetic to field dynamics and partner realities, with practical understanding of relationship-driven businesses (e.g., real estate, lending, professional services) and how behavior changes at the point of execution.
  • Analytical and outcomes-oriented, with experience defining KPIs, measuring enablement impact, and using data to prioritize and refine programs.
  • Comfortable with ambiguity and change, energized by the challenge of building new systems and shepherding teams through rapid evolution.
Benefits
  • competitive base salary
  • equity awards based on factors such as experience, performance and location

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales enablementpartner enablementgo-to-market strategychannel ecosystemsfield operationstraining systemsplaybooksframeworksKPI definitiondata analysis
Soft skills
communicationstorytellingleadershipempathyanalytical thinkingadaptabilitycollaborationclaritysimplicityorganizational skills