Zillow

Director, Privacy Compliance

Zillow

full-time

Posted on:

Location Type: Remote

Location: Remote • California, Connecticut, District of Columbia, Maryland, Massachusetts, New Jersey, New York, Washington • 🇺🇸 United States

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Salary

💰 $178,100 - $299,500 per year

Job Level

Lead

About the role

  • Lead and evolve Zillow’s enterprise privacy compliance program across our online real estate marketplace
  • Set and drive an enterprise-wide privacy strategy in a tech-forward, data-rich environment
  • Design and continuously improve the enterprise privacy program with Privacy Legal (governance model, roles and responsibilities)
  • Build and maintain the privacy portfolio and roadmap (OKRs, maturity targets, mitigations, remediations) and report progress to senior leadership
  • Launch and scale AI-driven tools and workflows for product advisory support, analytics, PIAs/DPIAs/RoPA, DSARs, TCPA/DNC, and compliance monitoring
  • Establish enterprise privacy governance (steering committees, escalation paths, decision frameworks) and own internal policies, notices, standards, and operational playbooks
  • Create evidence-based compliance by maintaining retention libraries of decisions, risk evaluations, controls, approvals, exceptions, and proof supporting audit, regulatory, diligence, and litigation needs
  • Champion privacy by design/default in technical architectures (identity, consent, preferences, logging, data minimization) in close partnership with Engineering, Product, Design, InfoSec, and Compliance
  • Serve as an embedded privacy leader with product teams to interpret and operationalize evolving federal and state laws (e.g., CPRA, CDPA, UCPA, GLBA) and partner with Legal and Government Relations on horizon scanning and proactive strategies

Requirements

  • 10+ years in privacy, data protection, or related risk/compliance roles within tech-forward or online platform environments
  • Deep knowledge of U.S. privacy laws (e.g., CCPA/CPRA, GLBA, TCPA, CAN-SPAM) and industry frameworks (e.g., NIST, ISO, PCI/NACHA); familiarity with GDPR
  • Demonstrated experience maturing privacy programs (governance, policies, PIAs/DPIAs/RoPA, DSARs, notice/consent) aligned with data governance
  • Proven ability to partner with product, design, engineering, and data/analytics teams—able to influence technical and UX decisions to implement privacy by design
  • Strong collaboration record with Legal, Information Security, and Data Governance, including experience with records retention, data classification, and access controls
  • Exceptional communication skills; able to simplify complex regulatory and technical topics for executive, business, and technical audiences
  • Demonstrated people leadership and a builder mentality; bonus points for experience leveraging AI/automation, privacy tools (e.g., DataGrail, Securiti), and exposure to real estate or financial services
Benefits
  • Competitive base salary
  • Eligible for equity awards based on experience, performance and location

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
privacy compliancedata protectionprivacy program governanceprivacy impact assessments (PIAs)data subject access requests (DSARs)privacy by designrisk evaluationsdata governancefederal and state privacy lawscompliance monitoring
Soft skills
collaborationcommunicationpeople leadershipinfluencingsimplifying complex topicsbuilder mentalitystrategic thinkingproblem-solvingstakeholder engagementcross-functional teamwork