IT Support

• Prepare clear, defensible responses to CRA Requests for Information (RFIs)
• Draft technical narratives and supporting materials that reinforce the validity of claims under review
• Act as the primary technical voice in audit defense, collaborating closely with financial and tax counterparts
• Develop reusable frameworks, templates, and technical collateral to strengthen client audit readiness
• Capture lessons from past audits and maintain a knowledge base of audit defense strategies and best practices
• Partner with the Financial Audit Manager and VP of Tax to represent clients in CRA discussions
• Help clients understand audit requirements and guide them in gathering technical evidence
• Track all active audits, including key dates, risks, and response statuses; escalate issues with recommended mitigations
• Provide leadership with insight into audit trends and outcomes; ensure technical positions are clear, defensible, and audit-resistant

Technical Audit Manager

Enterprise Architect

Help Desk Engineer

Credit Specialist

Senior IT Manager

Senior Enterprise Architect