Director, Sales

Zendesk

Director of Sales leading Zendesk’s India enterprise and commercial SaaS sales teams. Driving complex deals, quota attainment, executive relationships, and high-performing team growth.

Posted 8/14/2026full-timeRemote • 🇮🇳 IndiaLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading high-performing B2B SaaS enterprise sales teams, utilizing modern sales methodologies like MEDDPICC, and building strong relationships with C-level stakeholders. Proven track record in managing complex sales cycles and achieving quota targets consistently.

Highest-signal resume keywords

10+ Years Management ExperienceB2B SaaS Enterprise SalesC-Suite EngagementsMEDDPICC Sales MethodologySales Technology Ecosystems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quota AchievementComplex Deal NavigationSales Cycle ManagementAccount PlanningForecasting

Soft Skills

MentoringCoachingRelationship BuildingInclusive Leadership

Tools & Technologies

SalesforceClariOutreach

Certifications & Qualifications

President’s Club Membership

Industry Keywords

Customer Experience (CX)Enterprise SalesAI Expertise

About the role

Key responsibilities & impact

Inspire, mentor, and build a high-performing commercial and enterprise sales team
Foster an inclusive environment focused on continuous professional development and career growth
Lead complex, value-centric sales cycles
Unlock new business opportunities and scale existing key customer relationships
Conduct quarterly territory and account plan reviews
Leverage market trends and executive insights to expand Zendesk’s enterprise market share
Lead predictable forecasting and champion sales methodologies such as MEDDPICC
Drive momentum from discovery to close
Build trusted relationships with C-level stakeholders internally and externally
Serve as an executive champion for strategic customer engagements and largest customer partnerships
Coach talent and shape high-performing sales cultures across Zendesk’s India business

Requirements

What you’ll need

Minimum 10 years of management experience
Experience managing and growing high-performing B2B SaaS enterprise sales teams
Experience managing a team of at least 7 Enterprise AEs
History of hitting quota targets year on year
Proven experience navigating complex, multi-product enterprise deal cycles
Experience with C-suite engagements
Hands-on experience with modern sales methodologies such as MEDDPICC
Experience with sales technology ecosystems such as Salesforce, Clari, and Outreach
Willingness to undertake customer-facing travel as needed
Based in Bangalore or Mumbai
President’s Club membership or similar industry sales recognition is a nice-to-have
Deep expertise in enterprise Customer Experience (CX) or AI is a nice-to-have
Must be physically located and plan to work from Karnataka or Maharashtra

Benefits

Comp & perks

Continuous professional development and career growth
Flexible work remotely for part of the week through Zendesk’s hybrid way of working
Inclusive work environment
Reasonable accommodations for applicants with disabilities and disabled veterans