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Zendesk

Software Engineer II

Zendesk

Fullstack Engineer at Zendesk developing backend systems for AI-powered insights. Collaborating with diverse teams to improve product outcomes and customer experience.

Posted 6/24/2026full-timeBerlin • 🇩🇪 GermanyMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
AWSJavaScriptNode.jsNoSQLPythonReactTypeScript

About the role

Key responsibilities & impact
  • Build systems and tools that power synthetic testing, evaluation, and quality validation for AI agents.
  • Collaborate with product managers, designers, data engineers, and analysts.
  • Create seamless, intuitive experiences combining data, intelligent systems, and responsive UIs.
  • Shape how customers make decisions based on real-time AI-powered insights.

Requirements

What you’ll need
  • 3+ years of experience building modern web applications using TypeScript, React, and Node.js.
  • Familiarity with REST APIs, data fetching strategies, and integrating with external services.
  • Experience working with design systems and component libraries.
  • Excellent communication skills and a proactive mindset.
  • Familiarity with AWS and comfortable with CI/CD pipelines is a plus.
  • Basic database design (relational and NoSQL) experience is desired.
  • Experience using AI agentic tools such as Cursor and Claude Code is a plus.
  • Working knowledge of Python in backend, automation, or data-related tasks is also a plus.

Benefits

Comp & perks
  • Flexible working hours
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
TypeScriptReactNode.jsREST APIsdatabase designNoSQLPythonCI/CDAI agentic toolsdata fetching strategies
Soft Skills
communication skillsproactive mindset