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Zendesk

Principal Product Manager

Zendesk

Principal Product Manager leading Action Platform development at Zendesk. Collaborating with teams to enhance customer service software solutions and meet business goals.

Posted 6/16/2026full-timeMelbourne • 🇦🇺 AustraliaLeadWebsite

About the role

Key responsibilities & impact
  • Collaborate closely with cross-functional teams
  • Define OKRs and success metrics
  • Advocate for user-centric product development
  • Drive execution of new capabilities and enhancements

Requirements

What you’ll need
  • Bachelor’s Degree
  • 5 years of Product Management experience
  • Customer-focused SaaS experience
  • Ability to understand complex systems
  • Excellent verbal and written communication skills

Benefits

Comp & perks
  • Flexible working arrangements
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
collaborationuser-centric product developmentexecutioncommunication
Certifications
Bachelor’s Degree