Travel and Expense Manager

Zendesk

Travel and Expense Manager optimizing global travel and expense programs within Procurement Operations. Leading vendor relations, audit compliance, and process improvements across multiple locations in the United States.

Posted 6/10/2026full-timeCalifornia, Illinois, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $116,000 - $174,000 per yearWebsite

About the role

Key responsibilities & impact

Manage the global Travel and Expense program
Act as the primary lead for key T&E systems and vendors
Take action on audit remediation
Lead the Travel RFP process
Architect and implement scalable process improvements
Oversee the administration of T&E systems
Drive the communication strategy for T&E updates
Partner with Finance, IT, and Legal leadership

Requirements

What you’ll need

Proven ability to take full accountability for a functional area
Experience managing travel and expense vendors (e.g., Egencia, Brex)
Strong ability to analyze spend patterns
Deep expertise in T&E systems
Exceptional verbal and written communication skills
Demonstrated success in leading complex, global cross-functional projects
Extensive experience in Change Management and helping global organizations navigate system transitions

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities
Compensation bonuses and related incentives
Health insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

T&E systemsaudit remediationprocess improvementsspend analysisChange Managementglobal project management

Soft Skills

accountabilitycommunicationleadershipanalytical skills