Principal Product Manager – Partner Sales

Zendesk

Principal Product Manager focusing on the evolution of the partner technology ecosystem for sales. Leading product vision and execution to enhance partner experience.

Posted 6/1/2026full-timeAustin • California, Texas • 🇺🇸 United StatesLead💰 $208,000 - $312,000 per yearWebsite

About the role

Key responsibilities & impact

Define the Vision & Roadmap for the Partner Sales ecosystem
Optimize the Partner Experience from onboarding and enablement to deal registration, pipeline management, and payout
Lead the technical strategy and product execution for integrating Impartner with Salesforce, Adobe, and other internal GTM systems
Identify points of friction in the partner sales motion and build automated, scalable solutions
Partner closely with Channel Sales Leadership, Revenue Operations, Engineering, and Partner Marketing
Establish KPIs for partner platform adoption and system performance

Requirements

What you’ll need

8+ years of Product Management experience
At least 3+ years specifically focused on B2B SaaS GTM, Channel Sales, Revenue Operations, or Partner Ecosystems
Deep understanding of indirect sales motions (VARs, SIs, MSPs, and Tech Alliances)
Proven, hands-on experience managing and integrating PRM systems (specifically Impartner) with CRM systems (specifically Salesforce)
Familiarity with integrating partner ecosystems into broader GTM toolchains
Ability to seamlessly transition between high-level channel strategy and deep technical requirements with engineering teams
Exceptional stakeholder management skills

Benefits

Comp & perks

Competitive salary
Comprehensive benefits package designed to support employees in and out of the office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product ManagementB2B SaaSChannel SalesRevenue OperationsPartner EcosystemsPRM systemsCRM systemsSalesforceImpartnerGTM toolchains

Soft Skills

stakeholder managementstrategic thinkingtechnical communicationproblem-solvingcollaborationleadershipadaptabilityanalytical skillsproject managementcustomer focus