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About the role
Key responsibilities & impact- Diagnose and design — Identify gaps in sales knowledge, skills, and performance through data, observation, and stakeholder conversations, then develop creative, practical enablement solutions to address them.
- Build end-to-end programmes — Own the full lifecycle of enablement initiatives: from needs analysis and content creation through to launch, delivery, and measurement.
- Facilitate and present — Deliver training sessions, workshops, and learning experiences to GTM audiences with confidence and energy, adapting your style to the room.
- Experiment and iterate — Propose new ideas, pilot them, and use feedback and results to continuously refine your approach.
- Embrace AI — Actively explore how AI tools can enhance content creation, personalisation, and programme delivery, sharing what you learn with the wider team.
- Collaborate cross-functionally — Partner with sales leadership, revenue operations, product marketing, and other stakeholders to ensure enablement is aligned with business priorities and embedded in the way teams work.
- Measure what matters — Define success metrics for your programmes and track outcomes to demonstrate impact and inform future priorities.
Requirements
What you’ll need- At least 2 years of experience in a sales enablement, revenue enablement, or GTM enablement role
- Demonstrated experience designing and delivering enablement programmes from scratch — not just contributing to them
- Familiarity with enablement tools and learning platforms (e.g., Highspot, Seismic, Gong, or similar)
Benefits
Comp & perks- A supportive team that is invested in your development and your career — we take learning seriously, for ourselves as well as the people we enable
- The opportunity to make a real, visible impact on GTM performance
- Space to experiment, bring your ideas to life, and shape how enablement evolves at Zendesk
- Flexibility to be based in London, Dublin, or Lisbon
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales enablementrevenue enablementGTM enablementneeds analysiscontent creationprogram deliverysuccess metricsprogram measurement
Soft Skills
diagnostic skillscreative problem solvingpresentation skillsfacilitation skillsadaptabilitycollaborationfeedback incorporation