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Senior Platform Engineer – Zendesk Deploy Team
ZendeskSenior Platform Engineer for Zendesk's Deploy team improving deployment tools and infrastructure for engineers worldwide. Focused on Kubernetes, automation, and leveraging AI to enhance operational efficiency.
Tech Stack
Tools & technologiesDockerGoGrafanaKubernetesPrometheusSpinnakerTerraform
About the role
Key responsibilities & impact- Build and maintain deployment infrastructure and internal tools supporting continuous integration and delivery pipelines
- Work closely with engineering teams around the world to define deployment practices and help roll out new deployment patterns
- Develop and manage Kubernetes-based deployment automation and platforms
- Ensure reliability by monitoring systems, responding to incidents, and maintaining runbooks and documentation
- Drive improvements in deployment speed, security, and scalability through automation and infrastructure as code
- Leverage AI-based tools and platforms to help improve operational efficiency and deployment safety
Requirements
What you’ll need- Strong experience in DevOps, Site Reliability Engineering (SRE), or Platform Engineering
- Good knowledge of container technologies, especially Kubernetes and Docker
- Strong coding and scripting skills in languages like Go or Bash
- Experience with infrastructure automation tools such as Terraform, or CloudFormation
- Hands-on experience building and operating production systems at scale
- Familiarity with monitoring tools like Prometheus, Grafana, or Datadog
- Understanding of Kubernetes deployments
- Optional / Nice to have: Knowledge of CI/CD tools such as ArgoCD or Spinnaker
- Optional / Nice to have: Experience with configuration languages like Jsonnet
- Optional / Nice to have: Understanding of GitOps principles
- Optional / Nice to have: Experience working closely with developer teams or platform teams
- Optional / Nice to have: Frontend web development experience
Benefits
Comp & perks- Comprehensive medical insurance and life coverage
- Budget and opportunities for professional growth and learning
- Flexible working hours with a hybrid work model combining remote work and office time
- Ownership of the tools and systems you build
- Freedom to suggest and implement improvements and new ideas
- Supportive team who values work-life balance
- Opportunity to work with AI tools integrated into our deployment and monitoring systems
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
DevOpsSite Reliability EngineeringPlatform EngineeringKubernetesDockerGoBashTerraformCloudFormationCI/CD
Soft Skills
collaborationincident responsedocumentationautomationoperational efficiency