Own and drive the operating model for the AI Product Specialist sales motion; process, governance, cadence, and accountability
Serve as the primary Sales Operations voice for AI sales leadership; shaping operational priorities and ensuring they align to quarterly and annual business goals
Partner with AI sales leadership and AI product stakeholders to design and continuously improve workflows that support quota attainment, pipeline conversion, and AI product adoption
Define success metrics and ensure operational priorities; process, tooling, reporting; are consistently delivered
Architect scalable, standardised sales processes capable of absorbing organisational change; whether driven by growth, restructuring, or acquisition activity
Lead process harmonisation programmes when AI specialist workflows diverge across teams or geographies, producing documented, version-controlled frameworks adopted across the organisation
Act as the Sales Operations lead for M&A activity impacting the AI specialist segment, owning the integration workstream from Day 1 planning through to steady-state
Drive CRM migration, territory and quota rationalisation, compensation alignment, data deduplication, and process unification for acquired sales organisations
Ensure newly combined sales teams operate from unified frameworks, tooling, and governance without disruption to in-flight pipeline or performance
Establish and enforce data quality standards across Salesforce and connected systems; ensure consistent definitions, taxonomy, and reporting logic
Own pipeline integrity mechanisms; stage definitions, required fields, hygiene routines, audit checks; to improve specialist performance reporting and forecast accuracy
Build and maintain automation pipelines to streamline data synchronisation, reporting, sales notifications, and governance checks; reducing manual workload and errors during periods of operational change
Own forecasting cadence and rigour for the AI specialist motion; ensuring consistent methodology, regular inspection, and leadership-ready outputs
Serve as the primary operational partner connecting AI Product Specialists with RevOps, GTM Ops, Product, Engineering, Data teams, and Finance
Monitor and improve compliance via enablement, audits, and system guardrails; especially during transitions or integrations.

Requirements

5+ years of experience in Sales Operations or Revenue Operations within SaaS or AI-driven environments
Demonstrable experience leading or co-leading M&A sales integration programmes, including CRM migration, quota rationalisation, and process unification
Track record of designing and delivering process harmonisation at scale across disparate teams, geographies, or acquired businesses
Strong operational rigour with a passion for accuracy, data integrity, and process improvement; particularly in complex or rapidly evolving organisational settings
Demonstrated ability to drive cross-functional collaboration and influence without direct authority in matrixed and multi-unit organisations
Enthusiasm for AI technologies and their role in transforming sales and customer experience
Highly autonomous, proactive, and resilient navigating change and scale.
Proficient in Salesforce CRM and related sales acceleration tools
Fluency in data tools; SQL, Snowflake or similar; and automation methodologies
Familiarity with AI product ecosystems and integrating disparate systems is a strong plus
Demonstrated experience using LLM-based tools (ChatGPT, Claude, Copilot) to improve delivery speed, automate repetitive tasks, and enhance analytical workflows.

Benefits

Remote work options
Competitive salary
Benefits or related incentives

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales OperationsRevenue OperationsM&A integrationCRM migrationquota rationalisationprocess unificationdata integritySQLSnowflakeautomation methodologies

Soft Skills

operational rigourcross-functional collaborationinfluence without authorityautonomousproactiveresilientpassion for accuracyprocess improvemententhusiasm for AI technologiesability to navigate change