Zendesk

Senior Sales Product Specialist – Overlay Role

Zendesk

full-time

Posted on:

Location Type: Hybrid

Location: Remote • Texas • United States

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Salary

💰 $234,000 - $352,000 per year

Job Level

Senior

About the role

  • Serve as an expert on Employee Service solutions, assisting the sales team in effectively positioning use cases that address HR and IT challenges.
  • Partner closely with the sales team to manage the end-to-end sales cycle, from initial discovery to deal closure.
  • Develop and present ROI analyses for potential deals, providing quantifiable benefits that support purchasing decisions.
  • Provide subject matter expertise to the sales organization, ensuring they are well-equipped to sell Employee Service solutions and have a deep understanding of ES ideal customer profiles and customer buying journey.
  • Take responsibility for achieving the employee service quota by supporting and contributing to sales efforts that lead to successful deal closures.
  • Collaborate closely with the product development team to customize our Employee Service solutions based on customer interactions and feedback.

Requirements

  • BA/BS degree or equivalent experience required
  • Minimum of 8-10 years of experience in HR / IT selling experience
  • At least 3 years of experience in Employee Service sales, specifically related to HR/IT use cases.
  • Strong, consistent track record of achieving targets & quota, with President’s club membership considered a plus.
  • Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
  • An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth.
  • Ability to understand broad, macro-level business HR / IT needs for prospective clients.
  • Excellent communication and interpersonal skills.
  • Ability to travel to customer locations.
Benefits
  • This position may also be eligible for bonus, benefits, or related incentives
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Employee Service solutionsROI analysissales cycle managementHR/IT use casescomplex sales cyclesproof of concept
Soft Skills
collaborative mindsetentrepreneurial spiritcommunication skillsinterpersonal skillsdrive for personal growthdrive for professional growth
Certifications
BA/BS degree