AI Copilot Engineering Manager
Zendesk
full-time
Posted on:
Location Type: Remote
Location: Portugal
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Tech Stack
About the role
- Lead a team of experienced Machine Learning Engineers and Scientists, offering direction and assistance at every stage of the lifecycle of an ML project.
- Collaborate with existing ML/AI leadership to continually improve software delivery and service reliability.
- Lead the recruitment of new team members and facilitate a speedy, engaged interview process.
- Create a diverse and inclusive working environment where people can thrive.
- Be an active contributor to your team’s continuous improvement and its members’ career development.
Requirements
- Required Experience managing people across one or more teams, ideally working with large, distributed Internet-facing systems.
- Proven expertise in leading the delivery of machine learning projects to production.
- Phenomenal communication skills, both written and verbal.
- Refined prioritization skills, you are able to focus your time and energy where it’ll have the most impact.
- A dedication to continual self-development.
- Collaborative, upbeat work ethic where you can take ownership and have fun.
- Preferred Previous experience delivering ML products, or in ML operations (MLOps)
- Experience with recent tooling around LLM evaluation and monitoring
- Experience with either SQL or DBT
Benefits
- Flexible working hours
- Professional development opportunities
- Inclusion in a diverse and thriving work culture
- Remote work options
- Opportunities for career development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
machine learningMLOpsSQLDBTLLM evaluationmonitoring
Soft Skills
communicationprioritizationcollaborationleadershipteam managementself-developmentinclusivityengagement