Payroll Analyst – LATAM
Zendesk
full-time
Posted on:
Location Type: Hybrid
Location: Mexico City • Mexico
Visit company websiteExplore more
About the role
- Assist with the coordination of all LATAM payroll cycles and payroll associated tasks
- Perform a variety of payroll functions in preparation, distribution, and reporting of payroll
- Ensure compliance with all applicable regulations
- Ensure the accurate and timely end to end processing of payroll in LATAM region
- Provide prompt, friendly, and efficient customer service to employees who have questions regarding their pay, deductions, or the payroll process
- Assist with all payroll-related audits & SOX compliance by adhering to internal control requirements, maintaining updated documentation for all payroll related processes
- Process and complete all year-end activities to ensure compliance with regard to filing reports, remittances and returns with appropriate tax authorities
- Other duties may be assigned
Requirements
- Requires a minimum of 3+ years’ experience with full-cycle payroll processing in LATAM countries (e.g. Brazil and Mexico)
- Experience in termination calculation, holidays, tax, e-Social, FGTS, INSS, IMSS, SURA, Infonavit, etc.
- 3 years Accounting/Finance background or similar college diploma/degree
- Payroll qualification/certification preferred
- Experience working in a high-tech, high-growth company preferred
- Workday experience is a plus
- Current experience and in-depth knowledge of payroll systems and reporting functions
- Intermediate to advanced Excel skills (VLOOKUPs, pivot tables, etc.) and strong overall computer literacy
- Excellent written and verbal communication skills with strong problem-solving abilities
- Strong customer service mindset with the ability to work collaboratively and build effective working relationships
- Ability to thrive in a fast-paced, high-growth environment; strong multitasking skills and adaptability to shifting priorities
- Highly organized with strong attention to detail and accuracy
- Energetic, self-motivated, “can-do” attitude with the ability to hit the ground running
- Portuguese/Spanish language skills and understanding of Mexico legal requirements are a plus
Benefits
- Hybrid working environment with flexibility to work remotely for part of the week
- Opportunities for professional development and career growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
full-cycle payroll processingtermination calculationtax compliancee-SocialFGTSINSSIMSSSURAInfonavitExcel
Soft skills
customer servicewritten communicationverbal communicationproblem-solvingcollaborationmultitaskingadaptabilityorganizationattention to detailself-motivation
Certifications
payroll qualification/certification