Senior Commercial Account Executive, Finnish Speaker
Zendesk
full-time
Posted on:
Location Type: Hybrid
Location: Copenhagen • 🇩🇰 Denmark
Visit company websiteJob Level
Senior
About the role
- Own the full sales cycle—from prospecting and qualification to solution presentation, negotiation, and closing—across Finland's and Iceland's commercial sector.
- Develop new business by identifying and converting high-potential accounts, building robust pipelines, and increasing Zendesk adoption in various industries.
- Grow and retain existing accounts by deepening strategic relationships, uncovering expansion opportunities, and partnering with Customer Success to ensure long-term customer value.
- Articulate the value of Zendesk’s AI-first CX platform with credibility, demonstrating how AI, automation, and intelligent workflows drive business transformation.
- Leverage AI-driven sales tools to boost personal productivity and sales outcomes—including prospecting, research, proposal generation, and time management.
- Engage executive and operational stakeholders (including C-level) as trusted advisor, guiding digital and service transformation efforts.
- Build compelling business cases and ROI models that link Zendesk solutions with real customer impact.
- Collaborate closely with Solution Consulting, Marketing, BDR/SDR, Customer Success, and Partner teams to deliver seamless, customer-centric sales experiences.
Requirements
- 3–5+ years of full-cycle SaaS sales experience in the commercial or mid-market sector, with a consistent record of meeting or exceeding quota.
- Demonstrated success in generating and closing new business through proactive pipeline development.
- Fluency in Finnish and English; strong communicator with exceptional negotiation, presentation, and storytelling skills for diverse audiences.
- Deep understanding of AI, automation, and modern CX concepts, with the ability to translate technology into strategic business value.
- Proficient in AI-enabled sales tools and CRM systems (Salesforce experience preferred).
- Experienced in complex, consultative sales processes—managing multiple stakeholders and employing value-based methodologies (e.g., MEDDPICC).
- Strong territory management, disciplined forecasting, and an adaptable, growth-minded approach.
- Self-starter who thrives in fast-paced, high-growth environments and embraces continual learning and change.
Benefits
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaS salespipeline developmentnegotiationpresentationstorytellingAIautomationCX conceptsterritory managementforecasting
Soft skills
strong communicatoradaptableself-startergrowth-mindedrelationship buildingconsultative salesstrategic thinkingcollaborationproblem-solvingtime management