Zendesk

Venture Capital Ecosystem Manager

Zendesk

full-time

Posted on:

Location Type: Hybrid

Location: Austin • California, Massachusetts, New York, Texas, Wisconsin • 🇺🇸 United States

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Salary

💰 $124,000 - $186,000 per year

Job Level

Mid-LevelSenior

About the role

  • Serve as Zendesk’s dedicated presence within top VC firms
  • Build durable partnerships that drive qualified pipeline and strengthen brand affinity
  • Engage high-potential startups and their investors
  • Shape VC engagement strategy while personally owning relationships and programs
  • Travel regularly across the US East Coast and Southeast to meet with fund operators and their portfolios
  • Design and execute end-to-end exclusive, experiential VC programs
  • Convert ecosystem access into qualified pipeline, warm introductions, and faster deal cycles

Requirements

  • 6+ years of experience in venture capital, startups, or partnerships within the technology sector
  • Excellent communication, presentation, negotiation, and interpersonal skills, specifically with key stakeholders in the VC and startup ecosystem
  • Data-driven, strategic, with a knack for execution, delivering on-time and at a high bar
  • Deep understanding of the VC ecosystem, including key players, funding dynamics, and emerging trends—particularly in AI and agentic AI workflows
  • Demonstrated ability to build and sustain high-value relationships with investors, portfolio companies, and strategic partners
  • Strong track record of generating qualified marketing pipeline and contributing to revenue growth
  • Ability to operate independently while collaborating effectively in a fast-paced, sales-driven environment
  • Ability to travel (up to 35% of time) between key cities in the US East and Southeast, and LATAM (e.g., Mexico City and Sao Paulo)
Benefits
  • Flexible work arrangements
  • Professional development opportunities
  • Bonus opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
venture capitalstartupspartnershipsdata-driven strategyexecutionmarketing pipeline generationrevenue growthAIagentic AI workflows
Soft skills
communicationpresentationnegotiationinterpersonal skillsrelationship buildingstrategic thinkingcollaborationindependencetime management