Senior Sales Product Specialist
Zendesk
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $189,000 - $283,000 per year
Job Level
Senior
About the role
- Serve as an expert on Employee Service solutions, assisting the sales team in effectively positioning use cases that address HR and IT challenges.
- Partner closely with the sales team to manage the end-to-end sales cycle, from initial discovery to deal closure.
- Develop and present ROI analyses for potential deals, providing quantifiable benefits that support purchasing decisions.
- Provide subject matter expertise to the sales organization, ensuring they are well-equipped to sell Employee Service solutions.
- Take responsibility for achieving the employee service quota by supporting and contributing to sales efforts that lead to successful deal closures.
- Collaborate closely with the product development team to customize our Employee Service solutions based on customer interactions and feedback.
Requirements
- BA/BS degree or equivalent experience required
- Minimum of 10 years of experience in HR / IT Service & Operations Management
- At least 3 years of experience in Employee Service sales, specifically related to HR/IT use cases.
- Strong, consistent track record of achieving targets & quota, with President’s club membership considered a plus.
- Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
- An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth.
- Ability to understand broad, macro-level business HR / IT needs for prospective clients.
- Excellent communication and interpersonal skills.
- Ability to travel to customer locations.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR Service ManagementIT Service ManagementSales Cycle ManagementROI AnalysisEmployee Service SolutionsSales Quota AchievementComplex Sales NavigationProof of ConceptValue-Centric Sales Processes
Soft skills
CollaborationEntrepreneurial SpiritInterpersonal SkillsCommunication SkillsPersonal Growth DriveProfessional Growth Drive
Certifications
BA/BS Degree