Benefits Partner
Zendesk
full-time
Posted on:
Location Type: Hybrid
Location: Texas, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $114,000 - $172,000 per year
Job Level
SeniorLead
About the role
- Design, implement, and oversee employee programs that align with organizational values, goals, strategies and market competitive practices
- Develop and execute employee communication plans on benefit programs and changes
- Design and implement efficient and effective delivery models for benefits programs
- Manage relationships with benefit vendors and brokers
- Provide leadership and partnership in operationalization of benefits programs with People Operations, Payroll, HRIS, IT and other teams
- Provide guidance to People Operations/ Services on employee escalations
- Manage compliance and risk management related to benefits programs
- Lead global initiatives across team aimed at elevating Benefits at Zendesk
Requirements
- Bachelor’s degree in Human Resources, Business or a related field OR equivalent experience
- 7+ years of professional working experience in Benefits or Human Resources
- Knowledge of global statutory benefits requirements
- Knowledge of global government regulations related to benefits programs
- Excellent analytical, problem-solving, and decision-making abilities
- Strong knowledge of benefits programs design and management including health, risk, retirement, leave, etc.
- Strong negotiation skills and experience managing vendor relationships
- Strong proficiency in leading and implementing change management efforts for benefits programs changes
- Strong attention to detail
- Previous experience in HRIS and benefits administration software
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefits program designbenefits program managementchange managementcompliance managementrisk managementvendor relationship managementanalytical skillsproblem-solvingdecision-makingattention to detail
Soft skills
leadershipcommunicationnegotiationpartnershipoperationalization
Certifications
Bachelor’s degree in Human ResourcesBachelor’s degree in Business