Senior Account Executive – DACH
Zendesk
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇩🇪 Germany
Visit company websiteJob Level
Senior
About the role
- Quickly gain a strong understanding of the Zendesk platform and customer needs in order to troubleshoot and rapidly resolve inquiries
- Be the voice of the small business customer - understand their needs and make them into advocates
- Respond to high volumes of inbound calls and emails from new and existing customers
- Be responsible for a complete territory and collaborate with our marketing team to animate your market
- Learn and deliver high-impact product demos within weeks of joining
Requirements
- Proficiency in German and English
- A minimum of 2 years of sales experience, preferably in a multi-tenant SaaS company
- Outstanding interpersonal, presentation, and communication skills (both verbal and written)
- The ability to successfully handle a high volume of opportunities at all times
- The ability to thrive in a startup environment - you move quickly, think strategically and are superb at tactical execution
- An entrepreneurial approach & can work in “start-up” mode
Benefits
- Health insurance
- Paid time off
- pension contribution
- mental health programs
- Equipment allowance (MacBook, home office desk/chair allowance)
- Flex/All Access WeWork options
- Ongoing weekly 1:1 Coaching Sessions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceSaaS
Soft skills
interpersonal skillspresentation skillscommunication skillsstrategic thinkingtactical executionentrepreneurial approach