IAM Business Systems Analyst
Zendesk
full-time
Posted on:
Location Type: Hybrid
Location: Mexico City • 🇲🇽 Mexico
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Partner closely with IAM Engineers to build a strong, scalable foundation
- Drive the implementation of security best practices across the organization
- Act as a bridge between business needs and technical execution
- Design logical frameworks that leverage Attribute-Based Access Control (ABAC) and Role-Based Access Control (RBAC) methodologies within Okta
- Collaborate with business stakeholders to define and refine 'Birthright' access bundles
- Analyze workforce data to identify reliable user attributes and design ABAC policies
- Translate complex business requirements into clear, logical technical specifications for Okta policies
- Establish and maintain governance standards for group management
- Promote the use of dynamic, rule-based groups over static assignments
- Define and implement naming conventions for groups and applications
- Scale ability to support the functional onboarding of SaaS applications
- Analyze current Joiner, Mover, and Leaver processes to identify bottlenecks and security gaps
- Create clear technical documentation, process flows, and data mapping sheets
- Assist in troubleshooting complex access issues
Requirements
- Proven experience as a BSA within Identity and Access Management
- Strong understanding of IAM principles, including Least Privilege, Segregation of Duties, and Lifecycle Management
- Solid experience working within the Okta ecosystem
- Comfortable with the logic behind Group Rules, Expression Language, and Application Policies
- Strong conceptual understanding of RBAC vs. ABAC models
- Experience helping organizations transition from manual provisioning to automated, policy-based controls
- Excellent ability to translate technical IAM concepts into business-friendly language for stakeholders and vice versa
- Experience analyzing data sets to find patterns that can be used to build better security policies
Benefits
- competitive pay
- benefits
- appealing offices
- snacks
- flexible hours
- remote work
- dynamic parental leave plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Attribute-Based Access Control (ABAC)Role-Based Access Control (RBAC)OktaIdentity and Access Management (IAM)Least PrivilegeSegregation of DutiesLifecycle ManagementGroup RulesExpression LanguageAutomated provisioning
Soft skills
collaborationcommunicationanalytical thinkingproblem-solvingtechnical documentationstakeholder engagementtranslating technical conceptsgovernance standardsprocess improvementtroubleshooting