Zendesk

Strategic Enterprise Account Executive

Zendesk

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $249,000 - $373,000 per year

Job Level

SeniorLead

About the role

  • Develop and execute strategic sales plans to achieve or exceed quota within assigned enterprise territories.
  • Identify and engage with senior executives and key decision-makers to understand their business objectives and challenges.
  • Present, negotiate, and close complex deals that deliver customer value and Zendesk revenue objectives.
  • Collaborate cross-functionally with Customer Success, Solutions Engineering, Marketing, and Product teams to drive customer satisfaction and expansion.
  • Maintain a robust AI sales pipeline and provide accurate forecasts to management.
  • Stay informed on industry trends, competitive landscape, and Zendesk product offerings to position Zendesk as the preferred customer experience solution.
  • Represent Zendesk at industry events, conferences, and client meetings to build brand awareness and relationships.

Requirements

  • Bachelor’s degree or equivalent experience in Business, Marketing, or related fields.
  • MBA is a plus.
  • 7+ years of successful enterprise sales experience, preferably in SaaS or software solutions.
  • Proven track record of consistently meeting or exceeding sales targets in complex sales cycles.
  • Strong ability to engage and influence C-level executives and foster long-term partnerships.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to thrive in a fast-paced, collaborative, and customer-centric environment.
  • Familiarity with CRM tools (Salesforce preferred) and sales methodologies.
Benefits
  • Opportunity to work with cutting-edge technology shaping customer experiences worldwide.
  • Collaborative culture that supports growth and innovation.
  • Competitive compensation package with uncapped commission.
  • Comprehensive benefits including health, wellness, and professional development programs.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
enterprise salessales planningnegotiationsales forecastingSaaSsoftware solutionssales targetssales cyclescustomer experience
Soft skills
communicationpresentationinfluencecollaborationcustomer-centricrelationship buildingstrategic thinking
Certifications
Bachelor's degreeMBA