
Strategic Enterprise Account Executive
Zendesk
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $249,000 - $373,000 per year
Job Level
SeniorLead
About the role
- Develop and execute strategic sales plans to achieve or exceed quota within assigned enterprise territories.
- Identify and engage with senior executives and key decision-makers to understand their business objectives and challenges.
- Present, negotiate, and close complex deals that deliver customer value and Zendesk revenue objectives.
- Collaborate cross-functionally with Customer Success, Solutions Engineering, Marketing, and Product teams to drive customer satisfaction and expansion.
- Maintain a robust AI sales pipeline and provide accurate forecasts to management.
- Stay informed on industry trends, competitive landscape, and Zendesk product offerings to position Zendesk as the preferred customer experience solution.
- Represent Zendesk at industry events, conferences, and client meetings to build brand awareness and relationships.
Requirements
- Bachelor’s degree or equivalent experience in Business, Marketing, or related fields.
- MBA is a plus.
- 7+ years of successful enterprise sales experience, preferably in SaaS or software solutions.
- Proven track record of consistently meeting or exceeding sales targets in complex sales cycles.
- Strong ability to engage and influence C-level executives and foster long-term partnerships.
- Excellent communication, presentation, and negotiation skills.
- Ability to thrive in a fast-paced, collaborative, and customer-centric environment.
- Familiarity with CRM tools (Salesforce preferred) and sales methodologies.
Benefits
- Opportunity to work with cutting-edge technology shaping customer experiences worldwide.
- Collaborative culture that supports growth and innovation.
- Competitive compensation package with uncapped commission.
- Comprehensive benefits including health, wellness, and professional development programs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise salessales planningnegotiationsales forecastingSaaSsoftware solutionssales targetssales cyclescustomer experience
Soft skills
communicationpresentationinfluencecollaborationcustomer-centricrelationship buildingstrategic thinking
Certifications
Bachelor's degreeMBA