Commercial Account Executive, German Speaker
Zendesk
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Directly drive top-line revenue growth by acquiring new customers and developing strategies to penetrate top tier accounts
- Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability
- Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships
- Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients
- Create quarterly territory plans, developing strategies and actionable tactics to increase our market share
- Demonstrate a strong understanding of Zendesk products and align them with clients’ business objectives to secure product expansion and customer satisfaction
- Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages, particularly with customers generating significant revenue
- Consistently develop a robust pipeline of qualified opportunities and maintain an accurate sales forecast to exceed quarterly and annual revenue goals
- Establish and maintain C-level executive sponsorship, leveraging your industry expertise to build relationships with decision-makers and champions
- Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution
- Negotiate and close complex deals, leveraging a consultative approach, utilizing your exceptional communication skills to present compelling business cases and value propositions
- Maintain thorough knowledge of Zendesk solutions, staying current with competitive landscape and industry trends
Requirements
- BA/BS degree or equivalent experience required
- Experience in cloud/software B2B / AI sales or solution engineering, with a minimum of 3 years of experience and a proven track record of exceeding sales targets
- Strong, consistent track record of achieving targets & quota achievement
- Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages
- A history of successfully selling to C-level executives
- Outstanding presentation, negotiation, and deal-closing abilities
- Experience creating and leveraging territory and account plans
- An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth
- Familiarity with key Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker
- Ability to travel to customer locations
Benefits
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B salesAI salessolution engineeringsales forecastingnegotiationdeal closingpresentation skillsaccount planningcustomer retention strategiessales cycle management
Soft skills
communication skillscollaborative mindsetentrepreneurial spiritrelationship buildingstrategic thinkingcustomer satisfaction focusproblem-solvingadaptabilityleadershipdrive for growth
Certifications
BA/BS degreesales certifications