Service Delivery – Project Coordinator

Operational flow coordinator handling customer services, product fulfillment, and project coordination for technology services company.

Posted 6/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Key responsibilities & impact

Take ownership of the operational flow behind customer services, product fulfillment, vendor purchasing, project coordination, and account follow-through.
Ensure quotes are accurate, orders are placed correctly, shipments are tracked, and inventory is processed.
Coordinate deployments, follow up with customers, and validate vendor invoices before they go to accounting.
Help ensure documentation remains accurate, complete, and up to date.
Manage action items ensuring commitments and assignments do not get lost.

What you’ll need

Learn the business and understand how our services are built and delivered
Keep track of many moving pieces at once
Stay highly organized and detail-oriented
Communicate clearly with customers, vendors, warehouse staff, technicians, partners, and leadership
Follow through and make sure work gets completed
Research products, pricing, vendors, licensing, and process options when needed
Build structure, templates, and better workflows over time
Spot gaps or inconsistencies before they become bigger problems
Take direction on the desired outcome and turn that into operational execution
Create and maintain organizational accountability around commitments and action items
Drive follow-through by ensuring assigned work remains visible until completed
Help ensure documentation remains accurate, complete, and current across operational areas
Balance persistence and professionalism when following up with internal teams, customers, and vendors
Escalate issues appropriately when commitments are repeatedly missed or ignored

Comp & perks

TBD 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

organizationaldetail-orientedclear communicationfollow-throughproblem-solvingaccountabilitypersistenceprofessionalismproject coordinationresearch