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ZEALOT

Senior EPI Strategist

ZEALOT

Senior EPI strategist measuring guest experience for an international hospitality brand. Turning behavioral and survey data into executive insights and investment priorities.

Posted 8/17/2026contractRemote • Florida • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in UX/CX research and experience strategy, with a strong focus on data storytelling and stakeholder management. Proficient in designing experience measurement frameworks and translating insights into actionable strategies for large consumer brands.

Highest-signal resume keywords
UX/CX ResearchExperience StrategyKPI Framework DesignData StorytellingCross-Functional Stakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Experience MeasurementKPI Framework DesignBehavioral AnalyticsSurvey AnalyticsUX Research Strategy
Soft Skills
Executive Stakeholder ManagementData Presentation
Tools & Technologies
GA4AdobeQualtricsMedalliaSQL
Industry Keywords
TravelHospitalityE-CommerceConsumer Brands

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Own and evolve the EPI framework, scorecards and health metrics across all three brands
  • Translate guest and behavioral data into prioritized, actionable experience insights
  • Partner with Research and Design leadership to shape the roadmap and prove impact
  • Build and present executive-level reporting and quarterly narratives
  • Define instrumentation and success metrics with analytics and product teams

Requirements

What you’ll need
  • 7+ years in UX/CX research, experience strategy or insights, including senior/lead scope
  • Proven experience-measurement / KPI framework design, including NPS, CSAT, task success and funnels
  • Strong data storytelling and executive stakeholder management
  • Comfort with quantitative and behavioral analytics
  • Experience with large consumer/e-commerce brands is a plus
  • Experience / CX measurement frameworks and scorecards
  • UX research strategy
  • Data storytelling and executive presentation
  • Behavioral and survey analytics, including NPS, CSAT and task success
  • Cross-functional stakeholder management
  • Travel / hospitality / e-commerce domain is nice to have
  • Analytics tooling such as GA4, Adobe, Qualtrics or Medallia is nice to have
  • SQL / dashboarding is nice to have

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account ZEALOT Website LinkedIn All Job Openings 51 - 200 employees Founded 1998 📣 Marketing 📱 Media Marketing
  • Media
  • Entertainment ZEALOT is a creative agency that specializes in producing trailers, TV spots, and digital campaigns for major film and television productions. With offices in London, New York, and Los Angeles, ZEALOT works with some of the most popular entertainment projects worldwide, delivering high-quality promotional content that captivates audiences. Senior EPI Strategist Job not on LinkedIn 🔥 0 minutes ago 🐊 Florida – Remote ⏳ Contract/Temporary 🟠 Senior 🔴 Lead 🦅 H1B Visa Sponsor Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Own and evolve the EPI framework, scorecards and health metrics across all three brands
  • Translate guest and behavioral data into prioritized, actionable experience insights
  • Partner with Research and Design leadership to shape the roadmap and prove impact
  • Build and present executive-level reporting and quarterly narratives
  • Define instrumentation and success metrics with analytics and product teams 🎯 Requirements
  • 7+ years in UX/CX research, experience strategy or insights, including senior/lead scope
  • Proven experience-measurement / KPI framework design, including NPS, CSAT, task success and funnels
  • Strong data storytelling and executive stakeholder management
  • Comfort with quantitative and behavioral analytics
  • Experience with large consumer/e-commerce brands is a plus
  • Experience / CX measurement frameworks and scorecards
  • UX research strategy
  • Data storytelling and executive presentation
  • Behavioral and survey analytics, including NPS, CSAT and task success
  • Cross-functional stakeholder management
  • Travel / hospitality / e-commerce domain is nice to have
  • Analytics tooling such as GA4, Adobe, Qualtrics or Medallia is nice to have
  • SQL / dashboarding is nice to have Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Medicaid Policy and Program Strategist 🕒 3 days ago For People 11 - 50 💼 Consulting 🏥 Healthcare 📣 Marketing Website LinkedIn All Job Openings Medicaid Policy and Program Strategist supporting For People’s government digital services and Medicaid data tools. Translating policy insights into scalable workflows and improved healthcare outcomes. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🦅 H1B Visa Sponsor Loyalty Program Strategist – Freelance 🕒 6 days ago Right Side Up 51 - 200 📣 Marketing 🤝 B2B 🛍️ eCommerce Website LinkedIn All Job Openings Freelance Loyalty Program Strategist helping Right Side Up’s marketing talent collective and its clients drive growth. Designing, evaluating, and scaling retention programs across B2B, B2C, and marketplace models. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟠 Senior 🔴 Lead Senior Catalog Strategist, Taxonomist – Contract-to-Hire 🕒 August 5 Parachute Health 201 - 500 💼 Consulting 📦 Logistics 🏥 Healthcare Website LinkedIn All Job Openings Catalog Strategist shaping taxonomy, product data, and governance for Parachute Health’s medical-equipment ordering platform. Partnering with product, engineering, merchandising, and clinical teams to scale catalog capabilities. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟠 Senior 🦅 H1B Visa Sponsor Senior Digital Strategist, Contract 🕒 August 4 Clear Digital 51 - 200 💼 Consulting 🏥 Healthcare 📦 Logistics Website LinkedIn All Job Openings Senior Digital Strategist shaping B2B websites and digital experiences for Clear Digital, a brand and experience design agency. Leading research, strategy, analytics, UX, SEO, and client engagements. 🇺🇸 United States – Remote 💵 $90 - $140 / hour ⏳ Contract/Temporary 🟠 Senior Senior Product Strategist 🕒 July 30 Golden Section 51 - 200 💼 Consulting 📦 Logistics 📣 Marketing Website LinkedIn All Job Openings Senior Product Strategist at Whale Song, a digital product studio, leading product strategy and managing client engagements. Engaging with executive stakeholders to drive business outcomes while mentoring junior team members. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟠 Senior 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs