
Prompt Engineer
Zartis
full-time
Posted on:
Location Type: Remote
Location: Anywhere in Europe
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Tech Stack
About the role
- Learn, maintain, and troubleshoot existing public projects and “skills” built within Anthropic Claude, ensuring business continuity.
- Optimise complex, multi-step prompts for financial services workflows, including compliance checks, suitability recommendations, and financial promotions.
- Provide direct day-to-day user support — acting as a help desk when outputs degrade, context limits are hit, or nuanced follow-up instructions are needed.
- Support a user base of 500+ people, including non-technical teams transitioning from traditional manual processes.
- Document AI architectures, best practices, processes, and controls to formalise ways of working that are currently managed informally.
- Assist in improving the technical foundations behind automated agents, including refining the combination of LLM logic with Python and JSON used for letter-writing and fact-file processing workflows.
- Partner closely with the lead AI strategist to ensure knowledge transfer and reduce single points of failure.
Requirements
- Strong hands-on expertise with the Anthropic Claude ecosystem, including model behaviour (e.g., Sonnet vs Opus), limitations, and advanced prompting techniques.
- Proven experience in prompt engineering for complex, multi-step workflows in production environments.
- Ability to read, understand, and maintain Python code and JSON used by AI agents.
- Strong operational mindset: focused on stability, adoption, and day-to-day reliability — not only strategy.
- Excellent communication skills and empathy for supporting non-technical users.
- Familiarity working in a highly regulated environment (wealth management / finance), where accuracy and compliance are critical.
- Experience supporting AI adoption programmes at scale (hundreds of users) (Nice to Have).
- Experience building or maintaining LLM-powered internal tools (agents, workflow libraries, prompt templates) (Nice to Have).
Benefits
- 100% Remote Work
- WFH allowance: Monthly payment as financial support for remote working.
- Career Growth: We have established a career development program accessible for all employees with a 360º feedback that will help us to guide you in your career progression.
- Training: For Tech training at Zartis, you have time allocated during the week at your disposal. You can request from a variety of options, such as online courses (from Pluralsight and Educative.io, for example), English classes, books, conferences, and events.
- Mentoring Program: You can become a mentor in Zartis or you can receive mentorship, or both.
- Zartis Wellbeing Hub (Kara Connect): A platform that provides sessions with a range of specialists, including mental health professionals, nutritionists, physiotherapists, fitness coaches, and webinars with such professionals as well.
- Multicultural working environment: We organize tech events, webinars, parties, and activities to do online team-building games and contests.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
prompt engineeringPythonJSONAI architecturesautomated agentsLLM logicfinancial services workflowscompliance checkssuitability recommendationsfinancial promotions
Soft Skills
communication skillsempathyoperational mindsetuser supportcollaborationknowledge transferproblem-solvingadaptabilityattention to detaildocumentation