YOU.BPOTECH

Backoffice Call Center

YOU.BPOTECH

full-time

Posted on:

Location Type: Remote

Location: Brazil

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 R$2,075 per month

Job Level

SeniorLead

About the role

  • Analyzes and resolves customer requests
  • Handles complaints and more complex cases
  • Updates data and records in the system
  • Corrects information, orders, or billing
  • Provides support to call center agents
  • Monitors protocols and ensures case resolution

Requirements

  • Be 18 years of age or older
  • Have completed High School
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook)
  • Good verbal and written communication skills
  • Organized, proactive, and willing to learn
  • Availability to work full-time under CLT employment terms
  • Interest in Human Resources or Training (plus)
  • Comfortable using digital tools (plus)
  • Strong teamwork skills (plus)
Benefits
  • Benefits 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft OfficeWordExcelOutlook
Soft Skills
verbal communicationwritten communicationorganizational skillsproactivewillingness to learnteamwork