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Salesforce Consultant
YASH TechnologiesSalesforce Business Analyst focusing on implementing solutions and improving user experience for YASH Technologies. Collaborating with stakeholders to enhance Salesforce platform utilization.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Partner with functional experts from across the business to build requirements/user stories
- Consult with business stakeholders on new solutions and assist in implementation of these solutions on the Salesforce platform
- Consult with users to optimize their business processes and lead the CRM group meetings to drive business priorities
- Make recommendations on improvements to the user experience and increase system adoption
- Review the content of each new release and its impact on business processes and report back weekly on with status updates to the Executive team
- Experience in troubleshooting issues related to project functionality, data, or system performance
- Generating reports and dashboards to track key performance indicators (KPIs) and provide data-driven insights
- Creating custom fields, page layouts, reports, dashboards, and workflows
- Clearly communicate release and functionality status, issues, risks, plans
Requirements
What you’ll need- The candidate must have at least 6+ years of experience as a Salesforce Business Analyst
- Must have worked at least in Sales Cloud and Service Cloud
- Planning and overseeing Salesforce projects to ensure they're completed on time and within budget
- Must have hands-on experience in Administration and Configuration skills in Salesforce
- Should be good at analysing and eliciting requirements, business case definition, requirement writing, requirement review, wireframing, problem solving
- Need to understand Agile, Jira and Confluence
- Have Salesforce certifications is a plus
- Should understand these Salesforce technical skills
Benefits
Comp & perks- Flexible work arrangements
- Free spirit, and emotional positivity
- Agile self-determination, trust, transparency, and open collaboration
- All Support needed for the realization of business goals
- Stable employment with a great atmosphere and ethical corporate culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce AdministrationSalesforce ConfigurationRequirement WritingWireframingData AnalysisTroubleshootingReport GenerationDashboard CreationUser Experience OptimizationProject Management
Soft Skills
Problem SolvingCommunicationCollaborationStakeholder EngagementLeadership
Certifications
Salesforce Certification