Associate Consultant – IT Service Desk

YASH Technologies

Associate Consultant managing IT Service desk and supporting end users via multiple channels. Triage and manage tickets for remediation, providing technical support with a focus on ITIL standards.

Posted 6/19/2026full-timeBangalore • 🇮🇳 IndiaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Linux

About the role

Key responsibilities & impact

Primary contact point for end users via phone/Chat/self-service tickets.
Qualify and Open tickets for remediation of events.
Triage Tickets to respective teams.
Regular update and follow up on tickets in the queue
Follow up tickets till closure.
Ability to manage a variety of technically complicated tasks effectively
Experience in Remote support and troubleshooting skills.
Understanding of Basics Hardware accessories / devices and peripherals
Should be flexible for rotational shifts
Excellent oral and written communications skills
Exposure in practicing ITIL standards for Infrastructure management.

Requirements

What you’ll need

1-3 Years Experience
Bachelor’s / Master’s Degree in Computer Engineering, Information Technology
ITIL V4 Foundation training or certification
Knowledge and experience using OS like windows, Mac and Linux
Working knowledge of MS Office (PPT, Excel, Word)
Certification – ITIL V4, Modern Desktop administrator (MD 103)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account YASH Technologies Website LinkedIn All Job Openings 5001 - 10000 employees Founded 1996 🔒 Cybersecurity AI
Cloud Services
Cybersecurity YASH Technologies is a global technology services and outsourcing provider that offers a comprehensive portfolio of solutions including digitalization, AI & automation, cloud services, cybersecurity, IoT, and application management. With a strong focus on customer success, YASH helps organizations transform their operations and enhance their productivity through innovative, tailored solutions. They also specialize in consulting and providing support in areas such as SAP implementation and cloud transformation, making them a partner of choice for enterprises aiming for digital transformation. Associate Consultant – IT Service Desk 🔥 1 hour ago 🏢 Bangalore – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 💼 Consultant Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Primary contact point for end users via phone/Chat/self-service tickets.
Qualify and Open tickets for remediation of events.
Triage Tickets to respective teams.
Regular update and follow up on tickets in the queue
Follow up tickets till closure.
Ability to manage a variety of technically complicated tasks effectively
Experience in Remote support and troubleshooting skills.
Understanding of Basics Hardware accessories / devices and peripherals
Should be flexible for rotational shifts
Excellent oral and written communications skills
Exposure in practicing ITIL standards for Infrastructure management. 🎯 Requirements
1-3 Years Experience
Bachelor’s / Master’s Degree in Computer Engineering, Information Technology
ITIL V4 Foundation training or certification
Knowledge and experience using OS like windows, Mac and Linux
Working knowledge of MS Office (PPT, Excel, Word)
Certification – ITIL V4, Modern Desktop administrator (MD 103) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Travel Consultant I 🕒 2 days ago BCD Travel 10,000+ employees 🛍️ eCommerce ☁️ SaaS 🚗 Transport Website LinkedIn All Job Openings Travel Consultant I role at BCD Travel helping manage corporate travel for global clients. Engage in a flexible work environment focusing on collaboration and connection. 🏢 Bangalore – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant Associate Consultant – EMEA Life Sciences, Strategy Consulting 🕒 2 days ago IQVIA 10,000+ employees ⚕️ Healthcare Insurance 🧬 Biotechnology 🤖 Artificial Intelligence Website LinkedIn All Job Openings Analytical consultant supporting the design and delivery of complex life sciences consulting projects for renowned organizations. Conducting research and communicating insights to key stakeholders. 🏢 Bangalore – Onsite 💰 $1G Post-IPO Debt on 2023-05 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💼 Consultant Travel Consultant III 🕒 6 days ago BCD Travel 10,000+ employees 🛍️ eCommerce ☁️ SaaS 🚗 Transport Website LinkedIn All Job Openings Travel Consultant providing consultation and travel reservations for clients at BCD Travel. Communicating effectively while guiding clients in their travel planning and arrangements. 🏢 Bangalore – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant Travel Consultant II 🕒 6 days ago BCD Travel 10,000+ employees 🛍️ eCommerce ☁️ SaaS 🚗 Transport Website LinkedIn All Job Openings Travel Consultant managing reservations and client consultations for BCD Travel. Ensuring compliance with travel policies and providing industry insights. 🏢 Bangalore – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant Consultant 🕒 June 11 Northern Trust 10,000+ employees 💸 Finance 🏦 Banking 🏢 Enterprise Website LinkedIn All Job Openings Associate Consultant role in Enterprise Risk Data Analytics at Northern Trust. Responsible for data analysis, reporting, and developing Power BI solutions. 🏢 Bangalore – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 💼 Consultant View More Consultant Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

remote supporttroubleshootinghardware accessoriesWindowsMacLinuxMS OfficeExcelWordPowerPoint

Soft Skills

communicationticket managementproblem-solvingflexibilityfollow-uporganizationtriagecustomer servicetime managementadaptability

Certifications

ITIL V4 FoundationModern Desktop Administrator (MD-103)