Contractor – ServiceNow Advisory

YASH Technologies

ServiceNow Professionals testing various ITSM/ITOM/HRSD modules at YASH Technologies. Collaborating in an inclusive environment and implementing automation frameworks for efficient testing.

Posted 5/5/2026contractHyderabad • 🇮🇳 IndiaSeniorLeadWebsite

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Collaborate with teams to perform testing on ITSM/ITOM/HRSD/CMDB modules
Develop and enhance automation frameworks
Test various ServiceNow ITSM modules
Utilize defect management tools for tracking issues
Generate metrics and reports for project stakeholders
Troubleshoot and resolve application issues
Lead testing initiatives in Agile development environments

Requirements

What you’ll need

8-11 years of experience in testing of ITSM/ITOM/HRSD/CMDB modules in ServiceNow
Must have Automation and UFT experience
Must have experience in Automation frameworks development and enhancements
Experience with Testing of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application
Experience with defect Management tools (HP ALM/JIRA etc)
Understands technical and functional design requirements related to ServiceNow
Experience in Agile Development/Methodologies
Must have good exposure to metrics capturing, report generation and dashboard
Excellent troubleshooting skills in any application
Good oral and written communication skills and problem solving skills
Ability to work in a team focused environment across multiple projects
Exposure of working with a demanding customer
Strong communication, Strong presentation and writing skills
Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members
Experience in leading a team
Good knowledge on excel for comparing huge datasets

Benefits

Comp & perks

Flexible work arrangements
Free spirit, and emotional positivity
Agile self-determination, trust, transparency, and open collaboration
All Support needed for the realization of business goals
Stable employment with a great atmosphere and ethical corporate culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AutomationUFTAutomation frameworksTestingServiceNow ITSMIncident ManagementProblem ManagementConfiguration ManagementChange ManagementKnowledge Management

Soft Skills

troubleshootingoral communicationwritten communicationproblem solvingteamworkpresentation skillsinfluenceconsultative skillsleadership