XPS Solutions

Client Experience Manager

XPS Solutions

full-time

Posted on:

Location Type: Office

Location: Richardson • Texas • United States

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Salary

💰 $50,000 per year

Job Level

Junior

About the role

  • Be the primary owner of the relationship with all clients assigned to you
  • Handling inbound requests for support from variety of clients and schedule follow up as needed
  • Meet with existing clients to facilitate new agreements and addendums
  • All aspects of the client’s information belong to you, including launch documents and operational information
  • Meet regularly with new clients throughout the launch process to confirm satisfaction

Requirements

  • High School Diploma / GED
  • Associates Degree preferred or equivalent experience in related field
  • Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) required
  • Must be able to speak and read English clearly, professionally, and fluently
  • 6 months + in customer service role
  • Self-storage experience preferred
  • Working with a PC and able to navigate multiple screens simultaneously
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
Microsoft Office SuiteExcelWordPowerPointOutlook
Soft Skills
client relationship managementcommunicationcustomer servicesatisfaction confirmationorganizational skills
Certifications
High School DiplomaGEDAssociates Degree