Account Manager, HR Services

Xpera

Account Manager driving new revenue and client growth for Xpera HR Services, which provides workplace risk mitigation solutions. Managing proposals, negotiations, strategic accounts, and business development across Canada.

Posted 9/10/2026full-timeMarkham • 🇨🇦 CanadaMid-LevelSenior💰 CA$65,000 - CA$75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business development and client relationship management, with a strong focus on generating new business and achieving revenue targets. Proficient in developing proposals, presentations, and service agreements while maintaining high client satisfaction and fostering long-term partnerships.

Highest-signal resume keywords

Business DevelopmentClient Relationship ManagementProposal DevelopmentNegotiation SkillsCRM Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentSalesAccount ManagementProposal DevelopmentPresentation SkillsNegotiationRevenue GenerationClient SatisfactionService AgreementsHR Services

Soft Skills

Consultative SellingRelationship ManagementNetworkingTime ManagementOrganizational Skills

Tools & Technologies

CRM SystemsMicrosoft Office

Industry Keywords

HR ServicesBusiness SolutionsClient PartnershipsService PortfolioClient Retention

About the role

Key responsibilities & impact

Drive business growth and manage key client relationships within HR Services
Identify and secure new business opportunities
Cultivate existing client relationships and contribute to revenue and profit growth across the service portfolio
Leverage an established professional network to identify and qualify prospective clients
Develop strategic solutions and convert opportunities into long-term client partnerships
Participate in developing bids, proposals, presentations, and service agreements
Lead negotiations through contract execution
Serve as a trusted advisor to an existing client portfolio
Ensure high client satisfaction
Identify opportunities for service expansion
Support long-term account growth and retention
Travel for client meetings, site visits, trade shows, industry events, conferences, and other business development activities
Report to the Vice President, Sales and work within a collaborative, team-oriented environment

Requirements

What you’ll need

Post-secondary degree or diploma in Business, Human Resources, Marketing, Commerce, or a related discipline; an equivalent combination of education and relevant experience will be considered
Senior level experience in business development, sales, account management, or client relationship management
Experience selling professional services, HR services, or business solutions preferred
Demonstrated success in generating new business and achieving revenue targets
Experience developing proposals, presentations, and service agreements
Proven ability to build and maintain long-term client relationships
Strong consultative selling and relationship management skills
Excellent networking, negotiation, and closing abilities
Exceptional verbal, written, and presentation skills
Strong business acumen with the ability to understand client challenges and align solutions to business needs
Highly self-motivated with a results-oriented approach
Effective organizational and time-management skills with the ability to manage multiple priorities
Proficiency with CRM systems and Microsoft Office applications
Ability to work independently and collaboratively within a team environment
Valid unrestricted driver’s license and access to a reliable vehicle
Ability to travel regularly for client meetings, industry events, and conferences
Ability to maintain a dedicated and professional home office environment

Benefits

Comp & perks

Bonus structure
Monthly car allowance
Benefits and RRSP eligibility from day one
An employee rewards program
Perk programs
Flexible hybrid work arrangement combining office-based work and remote work from a dedicated home office