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About the role
Key responsibilities & impact- Provide timely technical support and respond to enquiries from North American distributor sales teams and customers
- Deliver product training to distributors and channel partners
- Recommend and support design-in of power supply solutions based on customer requirements
- Perform basic electrical testing and validation for customer-specific applications (as needed)
- Troubleshoot application issues related to integration, EMI/EMC, and thermal performance
- Act as primary or secondary technical contact with suppliers in Asia supporting North American business
- Coordinate with North America Applications Engineering to resolve technical questions and customer concerns
- Document technical details of customer engagements and customized solutions in the company CRM system
Requirements
What you’ll need- Bachelor’s degree in Electrical Engineering (preferred) or related field
- ~5 years of experience in power electronics or power supply applications
- Strong understanding of AC/DC and DC/DC conversion fundamentals
- Experience supporting customers or distributor sales teams in a technical role
- Hands-on electrical test capability (oscilloscope, DMM, electronic loads, etc.) is a strong plus
- Familiarity with digital communication protocols (e.g., PMBus, I²C) is a plus
- Strong English communication skills (written and verbal), including ability to deliver training
- Comfortable working US hours and collaborating across time zones
Benefits
Comp & perks- Remote work opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
power electronicspower supply applicationsAC/DC conversionDC/DC conversionelectrical testingEMI/EMC troubleshootingthermal performance analysisdigital communication protocolsoscilloscopeDMM
Soft Skills
technical supportcustomer engagementtraining deliverycommunication skillscollaboration
Certifications
Bachelor’s degree in Electrical Engineering
