Senior Manager, Strategy & Operations

Xero

Lead strategic initiatives for Xero’s internal AI transformation while coordinating between teams. Focus on delivering measurable outcomes through structured and innovative approaches in a dynamic environment.

Posted 7/21/2026full-timeSan Mateo • California • 🇺🇸 United StatesSenior💰 $181,000 - $226,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading AI transformation initiatives, translating strategic ambitions into actionable plans, and building robust business cases with strong financial acumen. Possesses the ability to structure complex problems and deliver clear, impactful recommendations to senior stakeholders.

Highest-signal resume keywords

AI Strategy DevelopmentBusiness Case DevelopmentComplex Program LeadershipFinancial AcumenMentoring and Team Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI TransformationOperating Model TransformationProgram ManagementData AnalysisRequirements Gathering

Soft Skills

Structured ThinkingPolished CommunicationProblem SolvingMentoringCollaboration

Industry Keywords

ConsultingSaaSTechnology TransformationStakeholder ManagementCommercial Judgement

About the role

Key responsibilities & impact

Leading strategic work streams supporting Xero's internal AI transformation, from scoping through to stabilization and adoption
Translating AI ambitions into clear scope, requirements and delivery plans with measurable outcomes
Structuring ambiguous business problems into sharp questions and well reasoned recommendations for senior audiences
Building business cases and bringing commercial judgement to trade offs and investment decisions

Requirements

What you’ll need

Experience at top-tier consulting firm highly preferred; or, comparable experience in strategy, operations, transformation, and/or related roles within a global technology or SaaS environment.
You've led complex, multi stakeholder programs end to end, from problem definition through to delivery
Structured, rigorous thinking comes naturally to you, and you can frame ambiguous problems into credible analyses and clear recommendations
You bring a background in operating model and technology transformation, along with experience and/or aptitude in AI strategy or AI enabled ways of working
You model an AI builder mindset for reimagining workflows, actively building your own AI fluency, and rapidly experimenting
Strong financial and commercial acumen underpins how you build and interrogate business cases
Your written and verbal communication is polished and precise, with deliverables that rarely need heavy editing
You enjoy developing others, whether that's mentoring, giving candid feedback or building team capability

Benefits

Comp & perks

Medical, dental, vision
401(k) match
21 days PTO
10 days of Wellbeing leave
5 days of Xtra Leave
1 volunteer day
12 paid holidays
Paid parental leave