Associate Enterprise Partner Success Manager

Xero

Associate Enterprise Partner Success Manager at Xero managing enterprise accounting partners through building partnerships and collaboration with Account owners.

Posted 6/18/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Be the primary point of contact for a portfolio of enterprise accounting and tax partners
Shape how firms adopt and embed Xero into their practice
Build business plans with partners and collaborate with Enterprise Account owners
Nurture partnerships to drive subscription and revenue growth for Xero
Attend events and run workshops to maintain a healthy pipeline of accounts

Requirements

What you’ll need

A background in customer success, account management, or a consultative sales role — ideally within SaaS, fintech, or a cloud software environment.
Proven ability to manage a portfolio of strategic relationships, balancing multiple partners and priorities without dropping the ball.
Strong communication skills — you are confident presenting to groups, running workshops, and leading engaging virtual consultations.
Comfortable working with CRM platforms (Salesforce preferred) and modern business productivity tools, with a tidy, organised approach to pipeline and account management.
A consultative mindset — you ask the right questions, listen closely, and tailor your approach to what each partner actually needs.
Knowledge of accounting, bookkeeping, or practice management workflows is a bonus — as is any experience supporting multi-location businesses or enterprise customers.

Benefits

Comp & perks

access to Xero's boost days
in-person collaboration opportunities
travel for partner office visits
attendance at industry conferences

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer successaccount managementconsultative salesSaaSfintechcloud softwareaccountingbookkeepingpractice management workflows

Soft Skills

strong communication skillspresentation skillsworkshop facilitationconsultative mindsetlistening skillsrelationship managementorganizational skills